Payoneer
Solutions & Implementation Manager
Payoneer, New York, New York, us, 10261
Solutions & Implementation Manager, New York, NY/HybridBuild Your Career | Have Fun | Make a DifferencePayoneer's mission is to empower businesses to
go beyond
- beyond borders, limits and expectations. In today's digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.Payoneer's digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.We are looking for a proactive, creative and strategic-minded
Solutions & Implementation Manager , comfortable operating in an ambiguous and fast paced environment, with strong attention to detail. The ideal candidate is comfortable conversing with C-levels and able to clearly articulate and summarize complex technical concepts. The Solutions & Implementation Manager will work cross-functionally with GTM, Product, R&D, Ops, Data and more in ensuring client success as well as working with the company's foremost technical developments and supporting some of our most high-profile clients.This role will be based in our New York, NY office.What you'll do:Act as the key project and client-facing representative, responsible for structuring and implementing complete and compliant technical solutions for the client, conducting thorough discovery sessions to gather and map business requirements and technical capabilities, to construct a holistic design of the payment solution and its practical implementation, for both new and existing clientsEvaluate complex requirements (business, technical, security, reporting, legal/regulatory, etc.), assess feasibility and distill into functional requirements through a collaborative process with both partner and internal teamsThoroughly document the solution for both internal and external alignment, including drafting Business Requirement and Solution Design documents (BRD/ SDD), creating custom design flowcharts, and maintaining comprehensive solution/project knowledge baseOptimize existing processes to drive for productivity and maximize efficienciesAct as a trusted advisor and technical expert in pre-sales meetings and throughout implementation of the solution for both external and internal POCsStrategize new high potential markets, use cases and verticals, to support company growthParticipate and support business reviews (eg. QBRs), both virtually and in-person (as needed)
What we're looking for:7+ years of experience providing technical support during pre-sales lifecycle, technical solution architecture and client onboardingPassion for solving complex problems and building scalable processesOutstanding executive-level verbal and written communication skillsBe a strategic thinker with strong execution skills, attention to detail, excellent multi-tasking and prioritization skillsExperience with Application Programming Interface (API's), SaaS based products and technologies, strong PPT and presentation skills, MS excel, Figma/Miro, Salesforce, Azure, etc.Strong business understanding and basic comfort with commercials and contractsSolid analytical, problem solving and leadership skillsAbility to anticipate issues and take steps to mitigate to avoid/ quickly resolve, with the interpersonal capability to ensure they are implementedFintech background preferred but not a mustBachelor's degree or equivalentWillingness to travel
What we offer:Outstanding medical, dental, and vision insurance (individual plan 100% covered) and FSA401K with employer matchFitness/Wellness reimbursementGenerous PTO, paid holidays, and parental leaveLearning and development opportunitiesFlexible work from home scheduleVolunteer activitiesFun office culture with supportive leadership
Join the Payoneer Family - check out
and apply today!Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email
. Determinations on requests for reasonable accommodation are made on a case-by-case basis.In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.The annual base salary range for this position is: $120,000 - $140,000.#LI-JE1#LI-Hybrid
go beyond
- beyond borders, limits and expectations. In today's digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.Payoneer's digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.We are looking for a proactive, creative and strategic-minded
Solutions & Implementation Manager , comfortable operating in an ambiguous and fast paced environment, with strong attention to detail. The ideal candidate is comfortable conversing with C-levels and able to clearly articulate and summarize complex technical concepts. The Solutions & Implementation Manager will work cross-functionally with GTM, Product, R&D, Ops, Data and more in ensuring client success as well as working with the company's foremost technical developments and supporting some of our most high-profile clients.This role will be based in our New York, NY office.What you'll do:Act as the key project and client-facing representative, responsible for structuring and implementing complete and compliant technical solutions for the client, conducting thorough discovery sessions to gather and map business requirements and technical capabilities, to construct a holistic design of the payment solution and its practical implementation, for both new and existing clientsEvaluate complex requirements (business, technical, security, reporting, legal/regulatory, etc.), assess feasibility and distill into functional requirements through a collaborative process with both partner and internal teamsThoroughly document the solution for both internal and external alignment, including drafting Business Requirement and Solution Design documents (BRD/ SDD), creating custom design flowcharts, and maintaining comprehensive solution/project knowledge baseOptimize existing processes to drive for productivity and maximize efficienciesAct as a trusted advisor and technical expert in pre-sales meetings and throughout implementation of the solution for both external and internal POCsStrategize new high potential markets, use cases and verticals, to support company growthParticipate and support business reviews (eg. QBRs), both virtually and in-person (as needed)
What we're looking for:7+ years of experience providing technical support during pre-sales lifecycle, technical solution architecture and client onboardingPassion for solving complex problems and building scalable processesOutstanding executive-level verbal and written communication skillsBe a strategic thinker with strong execution skills, attention to detail, excellent multi-tasking and prioritization skillsExperience with Application Programming Interface (API's), SaaS based products and technologies, strong PPT and presentation skills, MS excel, Figma/Miro, Salesforce, Azure, etc.Strong business understanding and basic comfort with commercials and contractsSolid analytical, problem solving and leadership skillsAbility to anticipate issues and take steps to mitigate to avoid/ quickly resolve, with the interpersonal capability to ensure they are implementedFintech background preferred but not a mustBachelor's degree or equivalentWillingness to travel
What we offer:Outstanding medical, dental, and vision insurance (individual plan 100% covered) and FSA401K with employer matchFitness/Wellness reimbursementGenerous PTO, paid holidays, and parental leaveLearning and development opportunitiesFlexible work from home scheduleVolunteer activitiesFun office culture with supportive leadership
Join the Payoneer Family - check out
and apply today!Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email
. Determinations on requests for reasonable accommodation are made on a case-by-case basis.In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.The annual base salary range for this position is: $120,000 - $140,000.#LI-JE1#LI-Hybrid