Subaru Delivery Specialist

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. **Hiley Subaru Delivery Specialist** The Hiley Subaru Delivery Specialist is responsible for delivering comprehensive product information and a superior customer experience before, during and after the sales process. We are currently seeking a unique individual that understands and can relay complex technology to customers and enjoys doing it. The individual we seek will be technically savvy and possess exceptional customer handling skills. This is a full time position with salary and a bonus commensurate with experience and performance. *Responsibilities Include:** Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru.* Provide and offer comprehensive product information throughout the sales process to customers.* Support the Sales Consultant with customer questions regarding product features and benefits.* Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff.* Be able to meet and greet and interact with customers effectively.* Fully explain Subaru features, applications, and benefits.* Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals, brochures, and literature.* Engage customers to return to the retailer for an Encore delivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction.* Follow-up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty.* Strong computer and phone skills.* Acquire and maintain knowledge on all Subaru vehicles and technology.* Attend and graduate from the Subaru Boot Camp.* Attain Subaru Delivery Specialist Certification.* Study and understand Subaru competitors and the Subaru advantages over each.* Achieve customer satisfaction targets as assigned by management.* Uphold high ethical standards and maintain a professional appearance at all times.**Benefits** - Medical and Dental - Paid Time Off - Competitive Pay - Life Insurance - 401(k) available at most locations - Professional Development **Apply for Subaru Delivery Specialist**First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed Military Experience Yes No **Equal Employment Opportunity Information** (Completion is voluntary)Hiley Subaru is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Hiley Subaru are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Hiley Subaru. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.**Veteran status**Hiley Subaru is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Signature and VerificationI certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.Full Name Date: 12/16/2021