Penn Foster
Business Systems Analyst - HCP
Penn Foster, Portland, Oregon, United States, 97204
Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.Job Title : Business Systems Analyst - HCPExemption Status : ExemptDepartment : Housecall ProvidersManager Title : IS ManagerDirect Reports : n/aRequisition # : 23732Pay and Benefits : Estimated hiring range $78,270 - $94,710 / year, 5% bonus target, full benefits. To learn more about our benefits, please visit
www.careoregon.org/about-us/careers/benefitsAbout this role:
This position will report to Housecall Providers and employees can choose a hybrid or remote work environment. The Business Systems Analyst role will lead Housecall Providers IS projects focused on:Implementing software that interfaces with current systemsUpgrades of current softwareSoftware securityDevelopment of:
New employee training materialsSharepoint site
Evaluation of new software optionsJob Summary
This position is responsible for providing business systems analysis at a high level. Core work includes gathering and documenting business requirements, translating customer needs, and developing workflow or systems to meet business needs and managing the execution of project plans.Essential Responsibilities
Project planning (determine needs, develop plans, facilitate meetings, work collaboratively to complete the project, provide project status reports).Analyze user requirements, develop, and implement workflow or systems to meet business needs.Gather and document business requirements and clinical workflow, propose and implement solutions including training. Use professional knowledge, judgment, and analysis in making decisions or recommending a solution that meets business needs.Prepare documentation and assist in documenting and defining workflows in collaboration with stakeholders. Maintain application documentation.Analyze potential new applications and vendors. Build relationships with a wide range of internal and external stakeholders, contacts, and vendors.Examine multiple approaches or solutions to issues or problems.Utilize standards, concepts and theories related to technical development to provide solutions to moderate to highly complex problems.Facilitate collaboration with diverse groups and individuals; effectively develop, manage, and maintain customer relationships at all organizational levels.Translate information requests from internal customers involving some level of ambiguity into actionable tasks for analysts and/or developers.Prioritize work based on multiple and sometimes competing objectives.Propose and implement process improvements.Organizational Responsibilities
Perform work in alignment with the organization’s mission, vision and values.Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.Strive to meet annual business goals in support of the organization’s strategic goals.Adhere to the organization’s policies, procedures and other relevant compliance needs.Perform other duties as needed.Experience and/or EducationRequired2 years of project planning experience
Agile/Scrum methodology
Minimum 3 years’ systems analysis experience; experience should include some or all of the following:
Gathering requirementsSystems analysis and design/design configurationResearching technical problems and identifying solutionsCreating system documentation
PreferredHealthcare systems analyst experienceAdditional experience in related technology support and/or operational positions helpfulKnowledge, Skills and Abilities Required
KnowledgeGrowing understanding of Agile/Scrum methodologyGeneral knowledge/skills SharePointGeneral knowledge of application securitySkills and AbilitiesAbility to effectively gather, compile and analyze dataSkills in researching routine to moderately advanced technical problems and identifying solutionsSkills in creating and maintaining effective system documentationProficient communication skills, including listening, verbal, written, and customer serviceAbility to clearly articulate policies and instructionsDemonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staffAbility to recommend policies, document risks, and propose solutions to information technology management and senior leadershipAbility to meet deadlines for completion of workload.Ability to maintain agreed upon work schedule.Ability to provide cross-training on specific job responsibilities.Possess a high degree of initiative and motivationAbility to effectively collaborate with coworkers, staff, and leaders across all departmentsAbility to occasionally work after hours (nights and weekends) when system is not available to staffAbility to work effectively with diverse individuals and groupsAbility to learn, focus, understand, and evaluate information and determine appropriate actionsAbility to accept direction and feedback, as well as tolerate and manage stressAbility to see, read, and perform repetitive finger and wrist movement for at least 6 hours/dayAbility to hear and speak clearly for at least 3-6 hours/dayWorking ConditionsWork Environment(s): Indoor/Office Community Facilities/Security Outdoor ExposureMember/Patient Facing: No Telephonic In PersonHazards: May include, but not limited to, physical and ergonomic hazards.Equipment: General office equipment and/or mobile technologyTravel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.Schedule: May occasionally work after hours (nights and weekends) when system is not available to staff#Li-RemoteCandidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environmentVeterans are strongly encouraged to apply.Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#J-18808-Ljbffr
www.careoregon.org/about-us/careers/benefitsAbout this role:
This position will report to Housecall Providers and employees can choose a hybrid or remote work environment. The Business Systems Analyst role will lead Housecall Providers IS projects focused on:Implementing software that interfaces with current systemsUpgrades of current softwareSoftware securityDevelopment of:
New employee training materialsSharepoint site
Evaluation of new software optionsJob Summary
This position is responsible for providing business systems analysis at a high level. Core work includes gathering and documenting business requirements, translating customer needs, and developing workflow or systems to meet business needs and managing the execution of project plans.Essential Responsibilities
Project planning (determine needs, develop plans, facilitate meetings, work collaboratively to complete the project, provide project status reports).Analyze user requirements, develop, and implement workflow or systems to meet business needs.Gather and document business requirements and clinical workflow, propose and implement solutions including training. Use professional knowledge, judgment, and analysis in making decisions or recommending a solution that meets business needs.Prepare documentation and assist in documenting and defining workflows in collaboration with stakeholders. Maintain application documentation.Analyze potential new applications and vendors. Build relationships with a wide range of internal and external stakeholders, contacts, and vendors.Examine multiple approaches or solutions to issues or problems.Utilize standards, concepts and theories related to technical development to provide solutions to moderate to highly complex problems.Facilitate collaboration with diverse groups and individuals; effectively develop, manage, and maintain customer relationships at all organizational levels.Translate information requests from internal customers involving some level of ambiguity into actionable tasks for analysts and/or developers.Prioritize work based on multiple and sometimes competing objectives.Propose and implement process improvements.Organizational Responsibilities
Perform work in alignment with the organization’s mission, vision and values.Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.Strive to meet annual business goals in support of the organization’s strategic goals.Adhere to the organization’s policies, procedures and other relevant compliance needs.Perform other duties as needed.Experience and/or EducationRequired2 years of project planning experience
Agile/Scrum methodology
Minimum 3 years’ systems analysis experience; experience should include some or all of the following:
Gathering requirementsSystems analysis and design/design configurationResearching technical problems and identifying solutionsCreating system documentation
PreferredHealthcare systems analyst experienceAdditional experience in related technology support and/or operational positions helpfulKnowledge, Skills and Abilities Required
KnowledgeGrowing understanding of Agile/Scrum methodologyGeneral knowledge/skills SharePointGeneral knowledge of application securitySkills and AbilitiesAbility to effectively gather, compile and analyze dataSkills in researching routine to moderately advanced technical problems and identifying solutionsSkills in creating and maintaining effective system documentationProficient communication skills, including listening, verbal, written, and customer serviceAbility to clearly articulate policies and instructionsDemonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staffAbility to recommend policies, document risks, and propose solutions to information technology management and senior leadershipAbility to meet deadlines for completion of workload.Ability to maintain agreed upon work schedule.Ability to provide cross-training on specific job responsibilities.Possess a high degree of initiative and motivationAbility to effectively collaborate with coworkers, staff, and leaders across all departmentsAbility to occasionally work after hours (nights and weekends) when system is not available to staffAbility to work effectively with diverse individuals and groupsAbility to learn, focus, understand, and evaluate information and determine appropriate actionsAbility to accept direction and feedback, as well as tolerate and manage stressAbility to see, read, and perform repetitive finger and wrist movement for at least 6 hours/dayAbility to hear and speak clearly for at least 3-6 hours/dayWorking ConditionsWork Environment(s): Indoor/Office Community Facilities/Security Outdoor ExposureMember/Patient Facing: No Telephonic In PersonHazards: May include, but not limited to, physical and ergonomic hazards.Equipment: General office equipment and/or mobile technologyTravel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.Schedule: May occasionally work after hours (nights and weekends) when system is not available to staff#Li-RemoteCandidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environmentVeterans are strongly encouraged to apply.Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#J-18808-Ljbffr