Lotus Technology Group, Inc.
Network Operations Engineer
Lotus Technology Group, Inc., Buffalo, New York, United States, 14266
Job Title: Network Operations EngineerEmployment type: Full Time/ ContractLocation: Buffalo, NY (4 days in office, 1 day remote)
Job Description:Work ethic
- You are a consummate professional.Aptitude
- You have an innate capacity to transition from project to project without skipping a beat.Communication
- You have excellent written and verbal communication skills for coordination across projects and teams.Impact
- You are a critical thinker with an emphasis on creativity and innovation.Passion
- You have the drive to succeed paired with a continuous hunger to learn.Leadership
- You are trusted, empathetic, accountable, and empower others around you.
Job Description:
Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.Manage operational network maintenance activities and implement changes.Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systemsssist with root cause analysis of incidents.ssist with periodic network reviews and analysis.Help with establishment of operational procedures & support documentation.Review, track and update network operations policies, standards, and documentationssist with development of the network management platform adoption, configuration and tuning.Complete Daily network checks and operational handover duties.Jump on command Center bridge to troubleshoot the network issues.Review service now requests and follow change management cycle to complete the requirementMust Haves
4 - 7 years' experience in IT infrastructure operations/support roleKnowledge of network routing and switching technologies and routing protocolsExperience with various Cisco equipment (routers, switches)Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirableExperience with F5 load balancer, Cisco NX OS, Cisco Client & Z scaler cloud.Knowledge in cloud computing network domain.Experience in scripting and programming skills (Python, Ansible, Terraform)
Nice to Haves:
Formal technical certification such as CCNA/CCNP and any cloud computing certification.
Job Description:Work ethic
- You are a consummate professional.Aptitude
- You have an innate capacity to transition from project to project without skipping a beat.Communication
- You have excellent written and verbal communication skills for coordination across projects and teams.Impact
- You are a critical thinker with an emphasis on creativity and innovation.Passion
- You have the drive to succeed paired with a continuous hunger to learn.Leadership
- You are trusted, empathetic, accountable, and empower others around you.
Job Description:
Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.Manage operational network maintenance activities and implement changes.Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systemsssist with root cause analysis of incidents.ssist with periodic network reviews and analysis.Help with establishment of operational procedures & support documentation.Review, track and update network operations policies, standards, and documentationssist with development of the network management platform adoption, configuration and tuning.Complete Daily network checks and operational handover duties.Jump on command Center bridge to troubleshoot the network issues.Review service now requests and follow change management cycle to complete the requirementMust Haves
4 - 7 years' experience in IT infrastructure operations/support roleKnowledge of network routing and switching technologies and routing protocolsExperience with various Cisco equipment (routers, switches)Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirableExperience with F5 load balancer, Cisco NX OS, Cisco Client & Z scaler cloud.Knowledge in cloud computing network domain.Experience in scripting and programming skills (Python, Ansible, Terraform)
Nice to Haves:
Formal technical certification such as CCNA/CCNP and any cloud computing certification.