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Crescens

IT Support Specialist

Crescens, Raleigh, North Carolina, United States, 27601


Job Title: IT Support SpecialistLocation: Raleigh, NC-OnsiteDuration: 12 MonthsNote:

This position will be

on-site in the Raleigh, NC office .Job Description:General on-site IT support for the client.This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Required Skills:

Broad knowledge and skills from a range of technologies to address work assignments.General knowledge of IT security principlesGeneral knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applicationsSkilled customer service professionalSkilled IT consultant with ability to solve and/or prevent technical problems.Ability to independently resolve routine and non-routine issues on software and/or hardware.Ability to organize and follow complex and/or detailed technical procedures.Ability to solve unexpected problems associated with projects and daily work.