Hudson Data
Help Desk Manager 3
Hudson Data, Trenton, New Jersey, us, 08628
Job Title: Help Desk Manager 3
Location: Trenton, NJ (Onsite)
Duration: Long Term
Job Description:Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution.
Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break
Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.
Job duties and responsibilities include:
Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.RELEVANT WORK EXPERIENCE: 3-4 yrs.
Skill
Required / Desired
mount
of Experience
Dell/Client PC hardware configuration and troubleshooting skills Required 4 Years MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) Required 4 Years Windows 10 OS configuration and troubleshooting skills Required 4 Years Knowledge of SCCM for computer imaging (for device configuration) Required 4 Years Knowledge of SCSM for trouble ticket resolution and workflows Required 4 Years Client multifunctional device familiarity Desired 4 Years
Location: Trenton, NJ (Onsite)
Duration: Long Term
Job Description:Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution.
Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break
Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.
Job duties and responsibilities include:
Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.RELEVANT WORK EXPERIENCE: 3-4 yrs.
Skill
Required / Desired
mount
of Experience
Dell/Client PC hardware configuration and troubleshooting skills Required 4 Years MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) Required 4 Years Windows 10 OS configuration and troubleshooting skills Required 4 Years Knowledge of SCCM for computer imaging (for device configuration) Required 4 Years Knowledge of SCSM for trouble ticket resolution and workflows Required 4 Years Client multifunctional device familiarity Desired 4 Years