Help Desk/MAC Engineer

Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1 years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities Provide phone support and remote remediation for workstation issues Troubleshooting and resolving customer system problems across a broad range of technologies Provide remote installations of new software and upgrades Provide remote installation of service Packs and security updates Provide onsite support and installations to clients when necessary Provide help desk support including analyzing and resolving end-user issues Skills & Experience Knowledge of MAC and Windows operating systems and desktop applications Experience with installing, configuring, and administering a broad range of technologies Excellent written and verbal communication skills Knowledge of Cisco Phone Systems a plus Certifications a plus Company Overview Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.