RPI Philadelphia
Client Support Representative / Customer Service Representative
RPI Philadelphia, Phila, Pennsylvania, United States, 19117
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support Representative’s primary function is to increase awareness for the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Support Representative team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Support Representative role is for you!Client Support Representative Responsibilities:Interact with potential consumers by educating them on products and services our clients provideBuild imperishable relationships with customers with interpersonal skills and overall personabilityAnswer questions regarding services and expand on the benefits of our brand vs. competitorsParticipate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goalsAttend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date informationComplete customer's orders efficiently and accuratelyClient Support Representative Requirements:0-2 years of experience in a customer-centric role is preferredHigh School Diploma or equivalentCollege Degree is preferred but not requiredStrong ability to communicate effectivelyAptitude for taking on multiple responsibilities with versatilityClient Support Representative Incentives:Positive and diverse working cultureOpportunities for career advancementClosures on all major holidaysTravel opportunities and company eventsConsistent Schedule and job security
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Support Representative team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Support Representative role is for you!Client Support Representative Responsibilities:Interact with potential consumers by educating them on products and services our clients provideBuild imperishable relationships with customers with interpersonal skills and overall personabilityAnswer questions regarding services and expand on the benefits of our brand vs. competitorsParticipate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goalsAttend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date informationComplete customer's orders efficiently and accuratelyClient Support Representative Requirements:0-2 years of experience in a customer-centric role is preferredHigh School Diploma or equivalentCollege Degree is preferred but not requiredStrong ability to communicate effectivelyAptitude for taking on multiple responsibilities with versatilityClient Support Representative Incentives:Positive and diverse working cultureOpportunities for career advancementClosures on all major holidaysTravel opportunities and company eventsConsistent Schedule and job security