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CITY OF NEW YORK INC

IT PROJECT MANAGER

CITY OF NEW YORK INC, Brooklyn, New York, United States, 11210


Company Description

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Office of the Chief Operating Officer (COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services and Geographic Information Systems (GIS). The Office of the COO is focused on implementing agency initiatives and strategies into daily operations to meet agency objectives and goals.

The Information Technology unit provides all technology support for NYC Emergency Management staff, including hardware, software, and licensing. The unit also maintains the technology and computer systems of the entire agency and all its resources.

The IT Project Manager, reporting to the Chief Technology Officer, will effectively manage IT Projects and the IT budget and procurement processes. The ideal candidate will comprehensively understand agency systems, including Blade Systems and SAN, Networking, Virtualization, Databases, Exchange, desktops, laptops, mobile services, applications, and related technologies. The candidate should be capable of understanding system specifications, overseeing installations, and overseeing testing of computer systems and peripherals in adherence to established policies, standards, and guidelines.

Key Responsibilities:Technical Direction and Collaboration:oCollaborate with agency staff, developers, desktop technicians, system engineers, and network engineers to provide project management-related direction on systems analysis, design, development, testing, and deployment.oEnsure timely and effective delivery of solutions into production.Project Management and Documentation:oDocument technical requirements and develop/oversee project plans.oImplement change control procedures.oFacilitate system reviews, change management sessions, and accreditation documentation.Technical Advisory and Customer Interaction:oParticipate in technical advisory roles as required.oInteract with customers at the technical level as needed.Operations Handoff and System Administration:oEnsure an effective handoff to operations for ongoing maintenance and troubleshooting.oPerform general system administration duties.Procurement and Contract Management:oAssist with all procurement and contract actions for assigned departmental units.oWrite and release solicitations, review proposals, and process documents.oProcess contract amendments, renewals, and extensions.oHandle contractor performance evaluations.oEnsure adherence to citywide procurement policies in contract processing.oProvide guidance to department staff on small and large purchase bids and vendor selection.oMaintain procurement and contract management tracking tools.oParticipate in the RFP life cycle.oRegularly meet with Procurement and Budget departments.Continuous Improvement and Special Projects:oMaintain awareness of new developments in emerging technologies.oConsult on new projects for the agency and the City as needed.oParticipate in special projects as required.

**PLEASE NOTE THE FOLLOWING:

-The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

-UASI- This position is grant funded through 8/24/2024 with the possibility of an extension.-IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

Qualifications

1 . A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or

3. A master' s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.