Vice President of Operations - ACG

Position Summary:Our client is looking for a VP of Operations that is responsible for directing and leading all hands-on operational needs for the Brand. You will lead initiatives of the Operations Director’s to enthusiastically grow the system and brand by improving Average Unit Volume growth, positive check count and overall system profitability.Responsibilities :Meets or exceeds company sales and profit expectations while maintaining standards in all areasForecast business trends for company operationsAbility to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the informationActively seek input for key business decisions, and providing sound business advice and allocation of useful resourcesMeet and/or exceed monthly Key Performance Indicator metrics all levelsDrive profitability at regional, district and unit levels through direct management of strategic initiatives by the Operations Director’s.Implement, execute, manage and follow up on operational brand strategies that improve the profitability at all levelsMotivate, lead, coach and develop the Operations DirectorsEnsure compliance with all company standards,and brand standards.Collaborate and work in conjunction with all departments for overall growth and success of the operations department and team.Maintain budget controls on all operations activities tied to region and employees.Projects and practices consistent ownership attributes which provide a high level of customer service at all points of contactPartner with Marketing and the Field Operations team to train brand stewardshipDevelop a written set of operating standards around food preparation, service times, store set up, hospitality, cleanliness, and organizationLook for ways improve throughput and productivity by streamlining operationsImprove food cost, labor cost, and operating expenses by systemically reviewing processes and implementing cost control measuresReview P&L regularly with DMs and GMs to ensure that key financial targets (food cost, labor, op ex, etc.) are being metEnsure that food quality and guest experience meet brand standards at all timesEnsure that the FGC culture and Core Values are properly represented at all stores and at all timesMonitor morale of the staff and check in with all employees on a regular basisOngoing coaching of managers and staffSource, test, and roll out back office systems as necessaryMonitor repairs and maintenance issuesRequirements :Bachelor's Degree10+ years experience with any combination of restaurant operation experience5+ years in a Senior Leadership experience within franchisor environmentConsistent record of meeting operational commitmentsRestaurant marketing experience a plusStrong financial acumen, analysis/problem-solving, negotiation and influencing skills.Ability to handle multiple tasks within a constantly changing and demanding environment.Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.Excellent communication (written and oral), and problem solving skills.Expert-level skill with Microsoft computer skills, i.e. Word, PowerPoint, Excel, and Outlook.Expert-level skill with various operational point-of-sale (POS) systems.

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