RMantra Solutions
SATCOM Teleport Watch Officer
RMantra Solutions, Baltimore, Maryland, United States,
Provide SATCOM and Gateway equipment monitoring and control (M&C), reporting, mission establishment, situational awareness, trouble management, and engineering and testing support to Department of Defense SATCOM Gateways.Provisions, activates, tests, and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems. Report Joint Staff Priority unscheduled outages and/or service interruptions to the DJOC and Regional Battle Captains.Provides Tier I/II support to Gateway and SATCOM users to include Special User community.Coordinate with other elements/agencies to include DISA CONEX, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs), and other supported planners, managers and operators.Support SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution in all aspects of SATCOM integral to our client’s Baseband, IF, and RF Communications.Contribute to daily, monthly, and annual resource utilization reports.Develop network diagrams using Government tools and software applications.Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, providing recommendations for restoration of service in accordance with established priorities and procedures.Required qualifications:Clearance: TS/SCIRequires high school diploma or equivalent and 4+ years of prior relevant experience.Desired experience/qualifications:Wideband Remote Monitoring System (WRMS)Common Network Planning Software (CNPS)DISN DCN OSSDoD Teleport SystemDVB-RCS NMSGateway Video Reception Delivery Service (GVRDS)Unified Video Dissemination System (UVDS)Spectral WarriorRequirement Repository (NIPR/SIPR)GTMS Remedy or equivalentSATCOM architecture and signal flow.For more information, please contact us or send an email to HR@rmantras.com
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