Eastgate Chrysler Dodge Jeep Ram
Customer Service / Business Development Representative
Eastgate Chrysler Dodge Jeep Ram, Indianapolis, Indiana, us, 46262
Job Summary
currently searching for experienced Customer Service / Business Development Representative.
Responsibilities Handle incoming phone calls Handle leads and appointment setting Conduct internal CSI calls and emails Work directly with managers on deals that involve internet customers Set appointments for prospective and current customers to meet with a member of the sales team Manage high volume of customer inquiries through phone, email, text/chat per sales Update client information in our CRM Report daily Follow-up with existing customers Follow-up with prospective customers Follow-up with missed/canceled customers Ensure Customer Satisfaction Product knowledge/function is key with all the different vehicles daily Maintaining daily contact target/appointment target Must be able to contribute to positive team environment Qualifications
Successful Customer Care Representatives must have excellent telephone skills Self- Motivated and Energetic You as the Representative must have the ability to instantly build rapport with the customer A friendly/professional demeanor with excellent written and oral communication skills You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment Strong organizational skills with the ability to multitask and meet daily goals Follow up with customers effectively Cold calling/Call center skills
Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!
currently searching for experienced Customer Service / Business Development Representative.
Responsibilities Handle incoming phone calls Handle leads and appointment setting Conduct internal CSI calls and emails Work directly with managers on deals that involve internet customers Set appointments for prospective and current customers to meet with a member of the sales team Manage high volume of customer inquiries through phone, email, text/chat per sales Update client information in our CRM Report daily Follow-up with existing customers Follow-up with prospective customers Follow-up with missed/canceled customers Ensure Customer Satisfaction Product knowledge/function is key with all the different vehicles daily Maintaining daily contact target/appointment target Must be able to contribute to positive team environment Qualifications
Successful Customer Care Representatives must have excellent telephone skills Self- Motivated and Energetic You as the Representative must have the ability to instantly build rapport with the customer A friendly/professional demeanor with excellent written and oral communication skills You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment Strong organizational skills with the ability to multitask and meet daily goals Follow up with customers effectively Cold calling/Call center skills
Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!