Harwood Hospitality Group
Public Area Attendant (Day and Overnight Shifts)
Harwood Hospitality Group, Dallas, Texas, United States, 75215
Company Overview
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
The Public Area Attendant is an integral part of the Housekeeping Team, maintaining the public guest and employee areas. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.
ResponsibilitiesTo clean, maintain and self-inspects public areas as assigned to hotel standards.Inspect, clean, and restock all public area restrooms, all lobby areas, the fitness center, pool, social club, employee locker rooms.Each restroom is to be checked each hour as a minimum.Clean all glass doors, windows, and mirrors in public areas.Keep outdoor public areas, front driveways, smoking area pool desk and balconies clean, remove trash, power wash, change linens.Complete guest request calls and guest servicesRestock public areas with guest supplies such as towels and water.Deliver and pick-up guest request items when assigned via the housekeeping communication system. This also includes making up and delivering cribs and rollaway beds.Must be able to lift up to 50 lbs.Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas.Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble, and brass. Cleans and shampoos carpet. Vacuums hallways and offices.Removes trash from designated areas and disposes trash in a central area.Assists with responsibilities and duties in the absence or heavy volume in the areas of other public area attendants, house attendants and/or housekeepers.Gives assistance to House Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times.Performs any other cleaning duties as specified by a supervisor or manager.Interacts with guests making them feel welcomed, comfortable, and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests.Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.Reports any maintenance deficiencies to housekeeping.Reports anything or anyone suspicious and a Health and Safety hazard to a supervisor, manager, or SecurityQualifications
1-2 years' experience in a luxury hotel preferred.Previous Housekeeping experience preferred, but not required.Ability to understand and working knowledge of English.Must have a strong eye for detail and the ability to stand and walk for extended periods of time.Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
The Public Area Attendant is an integral part of the Housekeeping Team, maintaining the public guest and employee areas. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.
ResponsibilitiesTo clean, maintain and self-inspects public areas as assigned to hotel standards.Inspect, clean, and restock all public area restrooms, all lobby areas, the fitness center, pool, social club, employee locker rooms.Each restroom is to be checked each hour as a minimum.Clean all glass doors, windows, and mirrors in public areas.Keep outdoor public areas, front driveways, smoking area pool desk and balconies clean, remove trash, power wash, change linens.Complete guest request calls and guest servicesRestock public areas with guest supplies such as towels and water.Deliver and pick-up guest request items when assigned via the housekeeping communication system. This also includes making up and delivering cribs and rollaway beds.Must be able to lift up to 50 lbs.Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas.Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble, and brass. Cleans and shampoos carpet. Vacuums hallways and offices.Removes trash from designated areas and disposes trash in a central area.Assists with responsibilities and duties in the absence or heavy volume in the areas of other public area attendants, house attendants and/or housekeepers.Gives assistance to House Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times.Performs any other cleaning duties as specified by a supervisor or manager.Interacts with guests making them feel welcomed, comfortable, and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests.Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.Reports any maintenance deficiencies to housekeeping.Reports anything or anyone suspicious and a Health and Safety hazard to a supervisor, manager, or SecurityQualifications
1-2 years' experience in a luxury hotel preferred.Previous Housekeeping experience preferred, but not required.Ability to understand and working knowledge of English.Must have a strong eye for detail and the ability to stand and walk for extended periods of time.Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.