Synch-Solutions
RPA Program Manager
Synch-Solutions, Chicago, Illinois, United States, 60290
We have a JOB FOR YOU!!! 100% remote and responsible for the delivery of RPA Programs.
Our client is looking to grow their RPA practice and needs RPA Program Managers who will be responsible for successful delivery of RPA programs and client satisfaction. This role will be involved in channel development and key sales pursuits. The RPA Program Manager will interface with stakeholders throughout the enterprise to help drive the adoption of RPA. This role leads several teams, including business, analysis, RPA development, PMO, and cross-functional teams, as well as project sponsors.
The RPA Program Manager will be a critical part of our growing business, while supporting our ongoing efforts to automate our clients' operations.
Job Duties & Responsibilities:
Lead the delivery of RPA programs according to client expectations, adhering to schedule, budget, and quality standardsProvide overall project leadership to the project teams; mentor and develop team members and peersManage overall project/program risks, making adjustments as necessary and obtaining buy-in from senior management for critical project plans, commitment, and changesOversee and lead development, implementation, and maintenance of the project work plan, including appropriate controls, governance structures, timelines, budget, and quality outcomesManage accurate development and traceability of requirements during project life cycleEnsure understanding of stakeholder goals and expectations, proactively addressing misalignments; coordinate service levels and agreements and prioritize resources across projects and programsDevelop strategy for control and governance structures to ensure desired outcomes across projectsManage delivery portfolio, monitoring, escalating and resolving delivery issues internallyParticipate in sales pursuits, driving the solution-planning and deal-shaping processes that will help deliver business value for clientsDevelop and implement change enablement processes throughout the projectRequired Experience:
Minimum of 10 years of professional working experience in the software product services industryMinimum of 5 years of project management experience as a project leadMinimum of 5 years of professional experience leading software automation and/or integration projectsKnowledge of RPA technologies, such as UiPath, Automation Anywhere or Blue Prism, and automation best practicesCommunication & Presence; the ability to communicate appropriately across different levels and rolesGood client interface and presentation skillsCustomer-oriented attitude and experience in customer expectations managementStrategic Mindset; the ability to see the big picture and deliver key outcomesPreferred Skills:
Minimum of 10 years of professional working experience in the software product services industry with strong RPA transformation experienceExperience working in the utilities, higher education and state and local government sectorsUiPath Academy or Automation Anywhere University certification is a plusPrevious experience working in the public sector with state-, county-, and city-level institutionsEducation:
Bachelor's degree in Business Administration, Finance, Computer Science or related field is required
Our client is looking to grow their RPA practice and needs RPA Program Managers who will be responsible for successful delivery of RPA programs and client satisfaction. This role will be involved in channel development and key sales pursuits. The RPA Program Manager will interface with stakeholders throughout the enterprise to help drive the adoption of RPA. This role leads several teams, including business, analysis, RPA development, PMO, and cross-functional teams, as well as project sponsors.
The RPA Program Manager will be a critical part of our growing business, while supporting our ongoing efforts to automate our clients' operations.
Job Duties & Responsibilities:
Lead the delivery of RPA programs according to client expectations, adhering to schedule, budget, and quality standardsProvide overall project leadership to the project teams; mentor and develop team members and peersManage overall project/program risks, making adjustments as necessary and obtaining buy-in from senior management for critical project plans, commitment, and changesOversee and lead development, implementation, and maintenance of the project work plan, including appropriate controls, governance structures, timelines, budget, and quality outcomesManage accurate development and traceability of requirements during project life cycleEnsure understanding of stakeholder goals and expectations, proactively addressing misalignments; coordinate service levels and agreements and prioritize resources across projects and programsDevelop strategy for control and governance structures to ensure desired outcomes across projectsManage delivery portfolio, monitoring, escalating and resolving delivery issues internallyParticipate in sales pursuits, driving the solution-planning and deal-shaping processes that will help deliver business value for clientsDevelop and implement change enablement processes throughout the projectRequired Experience:
Minimum of 10 years of professional working experience in the software product services industryMinimum of 5 years of project management experience as a project leadMinimum of 5 years of professional experience leading software automation and/or integration projectsKnowledge of RPA technologies, such as UiPath, Automation Anywhere or Blue Prism, and automation best practicesCommunication & Presence; the ability to communicate appropriately across different levels and rolesGood client interface and presentation skillsCustomer-oriented attitude and experience in customer expectations managementStrategic Mindset; the ability to see the big picture and deliver key outcomesPreferred Skills:
Minimum of 10 years of professional working experience in the software product services industry with strong RPA transformation experienceExperience working in the utilities, higher education and state and local government sectorsUiPath Academy or Automation Anywhere University certification is a plusPrevious experience working in the public sector with state-, county-, and city-level institutionsEducation:
Bachelor's degree in Business Administration, Finance, Computer Science or related field is required