Mosquito Joe
Office Assistant
Mosquito Joe, Austin, Texas, us, 78716
Office Assistant, Mosquito Joe
Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.
About Us
Mosquito Joe is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We're a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture - and we want you to join us!
Job Description
The Office Assistant supports the business owner and the office manager, and engages with customers to provide information in response to service inquiries, concerns and requests about products and services. The Office Assistant should have strong phone communication skills and be proficient in computer data entry in order to maintain loyal customer.
Main Job Tasks and Responsibilities
Perform tasks as assigned by the Office ManagerManage and execute customer sales process via phone and online sales channelsDeal directly with customers either by telephone or email to respond to customer inquiries and resolve complaintsSet up new customer accountsDirect requests and unresolved issues to Office ManagerKeep records of customer interactions and transactionsMaintain customer databasesEducation and Experience
High school diploma, general equivalency diploma (GED) or equivalentCompetent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)Ability to typeKnowledge of administrative proceduresPhone sales experience preferred, not requiredKey Competencies
Outgoing and personable with strong interpersonal skillsInterpersonal skillsCommunication skills - verbal and writtenListening skillsConsumer salesCustomer service orientationAdaptability
Compensation: $13-$18/ hr
When you put on a Mosquito Joe® uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends.
Because
Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Mosquito Joe is a fast-growing, locally owned business and we're looking for an Office Assistant to join our team. If you're an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.
About Us
Mosquito Joe is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We're a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture - and we want you to join us!
Job Description
The Office Assistant supports the business owner and the office manager, and engages with customers to provide information in response to service inquiries, concerns and requests about products and services. The Office Assistant should have strong phone communication skills and be proficient in computer data entry in order to maintain loyal customer.
Main Job Tasks and Responsibilities
Perform tasks as assigned by the Office ManagerManage and execute customer sales process via phone and online sales channelsDeal directly with customers either by telephone or email to respond to customer inquiries and resolve complaintsSet up new customer accountsDirect requests and unresolved issues to Office ManagerKeep records of customer interactions and transactionsMaintain customer databasesEducation and Experience
High school diploma, general equivalency diploma (GED) or equivalentCompetent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)Ability to typeKnowledge of administrative proceduresPhone sales experience preferred, not requiredKey Competencies
Outgoing and personable with strong interpersonal skillsInterpersonal skillsCommunication skills - verbal and writtenListening skillsConsumer salesCustomer service orientationAdaptability
Compensation: $13-$18/ hr
When you put on a Mosquito Joe® uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends.
Because
Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.