Mercedes-Benz of Buckhead
Automotive Business Development Center (BDC)
Mercedes-Benz of Buckhead, Atlanta, Georgia, United States, 30383
About UsMercedes-Benz of Buckhead is a Laureate Award Service Dealership and the premier Mercedes-Benz dealership in Georgia. Fulfilling our founder's promise to deliver "the best or nothing" requires the efforts and talents of many exceptional people. And that is why we strive to make our workplace one in which individuals feel challenged, fulfilled and able to reach their full potential. We believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team!Job SummaryIn this position, an individual will work under limited supervision. This position requires an individual who is organized, determined, initiative-taking and committed to achieving high results. The Business Development Consultant (BDC) answer incoming calls to set service appointments and follow up with customers to ensure an excellent customer experience.Compensation & Benefits401(k) – Eligible after 90 DaysCompetitive Health Benefits Package: Medical, Dental, Vision, Life, STD, Pet Insurance etc.Paid Holidays, Sick Time, and VacationEmployee Assistance Programs: Finance, Legal, Health AssistanceCompany Appreciation EventsFull TimeHoliday Savings FundPaid Training and CertificationsAnd More!Essential DutiesManage high volume calls and schedule appointments in tracking systemEnsure quality customer service through professionalism and timely responsesEnsure that all information entered in the BDC software is consistent and accurateFollow up with "No Show" CustomersAttend product training courses as directedPerform other related duties as assignedQualifications3-5 years related experience and/or training; or equivalent combination of education and experienceAUTOMOTIVE Customer service experience
(required)Luxury experience (required)Valid driver’s license; must be insurableDrug and background screenRegular and reliable attendance requiredWork Environment & Physical ConditionsComfortable in a high paced, competitive environmentProlonged periods sitting at a desk and working on a computerAbility to analyze written and verbal instructionsMercedes-Benz of Buckhead is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
(required)Luxury experience (required)Valid driver’s license; must be insurableDrug and background screenRegular and reliable attendance requiredWork Environment & Physical ConditionsComfortable in a high paced, competitive environmentProlonged periods sitting at a desk and working on a computerAbility to analyze written and verbal instructionsMercedes-Benz of Buckhead is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.