Resource Informatics Group
ServiceNow Implementation Specialist
Resource Informatics Group, San Francisco, California, United States, 94199
Job Title:
ServiceNow Implementation Specialist Locations: San Francisco, CA (Onsite) Duration: Long Term
Description:
The ServiceNow Implementation Specialist must have: • Experience with ServiceNow client and server-side JavaScript and the ServiceNow scripted APIs using scripted Web-Services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, WSDL, JAXWS, SSO-SAML Setup and Integration of ServiceNow with third party systems/applications • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies • Experience with development and implementation of ServiceNow ITSM & ITBM core modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Project Portfolio Suites of application (PPS)
License and Certification: • ServiceNow Administrator Certification (CSA) • ServiceNow Implementation Specialist Certification (CIS) • ServiceNow Certified Application Developer
Minimum Qualifications: Minimum of 5 years of experience in an Admin/Developer/Implementer capacity administering an enterprise-wide, multi-tier ServiceNow production environment. Minimum of 5 years of experience with all scripted aspects of the ServiceNow system including Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, Workflow Activities and Scheduled Jobs. Minimum of 5 years of experience with extending the ServiceNow schema to custom applications - System application design and development within Service Oriented Architecture to extend the core functionality of the platform. Minimum of 5 years of experience with ITIL Service Management and Business Management core processes (Solid/Advanced understanding of an ITIL framework and ITSM principles). Desirable Qualifications: • Four full ServiceNow Application Development life cycle performing advanced ServiceNow configuration and development on ServiceNow Madrid or newer releases • ITIL® Foundation Certification
Experience with ServiceNow ITOM and Orchestration to automate complex multi-system tasks on remote servers using ServiceNow Orchestration which extends the workflow.
Position duties: The ServiceNow Implementation Specialist will: • Work on and be responsible for complex software applications research, development, conversion, and installation of ServiceNow Core (Out of the Box) and Custom applications (Digitizing business processes & Task automation) • Work with business stakeholders to troubleshoot application and integration issues • Develop solutions for new ideas/demands and to non-recurring problems by analyzing, interpreting, and evaluating various precedents and data and conduct "walkthroughs" for proposed solutions to systems problems • Develop related activities/phases of multiple complex projects/initiatives in parallel to successfully delivering ITSM/IT Business Management (ITBM) and custom solutions to achieve organizational goals and improve efficiencies • Lead technical development of additional module implementations within ServiceNow, including POC design, process modeling and gap analysis and mitigation • Provide programming/scripting and/or reverse engineering of the following: o Angular JS/HTML/CSS/AJAX o Client Side and Server-Side Scripting o Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, ACLs, UI Scripts
ServiceNow Implementation Specialist Locations: San Francisco, CA (Onsite) Duration: Long Term
Description:
The ServiceNow Implementation Specialist must have: • Experience with ServiceNow client and server-side JavaScript and the ServiceNow scripted APIs using scripted Web-Services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, WSDL, JAXWS, SSO-SAML Setup and Integration of ServiceNow with third party systems/applications • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies • Experience with development and implementation of ServiceNow ITSM & ITBM core modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Project Portfolio Suites of application (PPS)
License and Certification: • ServiceNow Administrator Certification (CSA) • ServiceNow Implementation Specialist Certification (CIS) • ServiceNow Certified Application Developer
Minimum Qualifications: Minimum of 5 years of experience in an Admin/Developer/Implementer capacity administering an enterprise-wide, multi-tier ServiceNow production environment. Minimum of 5 years of experience with all scripted aspects of the ServiceNow system including Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, Workflow Activities and Scheduled Jobs. Minimum of 5 years of experience with extending the ServiceNow schema to custom applications - System application design and development within Service Oriented Architecture to extend the core functionality of the platform. Minimum of 5 years of experience with ITIL Service Management and Business Management core processes (Solid/Advanced understanding of an ITIL framework and ITSM principles). Desirable Qualifications: • Four full ServiceNow Application Development life cycle performing advanced ServiceNow configuration and development on ServiceNow Madrid or newer releases • ITIL® Foundation Certification
Experience with ServiceNow ITOM and Orchestration to automate complex multi-system tasks on remote servers using ServiceNow Orchestration which extends the workflow.
Position duties: The ServiceNow Implementation Specialist will: • Work on and be responsible for complex software applications research, development, conversion, and installation of ServiceNow Core (Out of the Box) and Custom applications (Digitizing business processes & Task automation) • Work with business stakeholders to troubleshoot application and integration issues • Develop solutions for new ideas/demands and to non-recurring problems by analyzing, interpreting, and evaluating various precedents and data and conduct "walkthroughs" for proposed solutions to systems problems • Develop related activities/phases of multiple complex projects/initiatives in parallel to successfully delivering ITSM/IT Business Management (ITBM) and custom solutions to achieve organizational goals and improve efficiencies • Lead technical development of additional module implementations within ServiceNow, including POC design, process modeling and gap analysis and mitigation • Provide programming/scripting and/or reverse engineering of the following: o Angular JS/HTML/CSS/AJAX o Client Side and Server-Side Scripting o Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs, ACLs, UI Scripts