Haidlen Ford
Full-time Tow Truck Driver
Haidlen Ford, Oakdale, California, United States, 95361
Full-Time Tow Truck DriverQualifications
EducationHigh school diploma or the equivalent.
LicensesDriver's License
OtherAbility to read and comprehend instructions and information.Professional personal appearance.Excellent communication skills.Ability to meet company's production and quality standards.
Physical Requirements
Surroundingsspend time outdoors in the weather and elements.spend time indoors in air-conditioned areas.
Sittingfor prolonged periods
Standingon a regular basis
Walkingon a regular basis
Bending, twisting and/or stoopingon a regular basis
Kneeling and/or Squattingon a regular basis
Liftingover 50 lbson a regular basis
Reaching and/or lifting overheadon a regular basis
Climbingladders
Repetitive hand/finger movementon a regular basis
Grasping/grabbing with handson a regular basis
Pushing and Pullingon a regular basis
Expectations
General ExpectationsDevote himself/herself to insuring satisfaction to customers.Determine management, production and quality requirements by asking questions and listening.Attend company meetings as required.Maintain a follow-up system that encourages follow through with assigned projects.Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.Understand the terminology of the business and keep abreast of technology changes in products and services.Know and understand the federal, state and local requirements which govern the company’s business as pertains to this department as pertains to the Towing department.Follow lawful directions from supervisors.Understand and follow work rules and procedures.Participate in performance management.Interact well with others and be a positive influence on employee morale.Uphold the company’s non-disclosure and confidentiality policies and agreements.Work evening, weekend and holiday work hours as required.
Job-Specific ExpectationsSustain productivity as close to 100% as able.Complete service work in accord with contract specifications.Provide excellent customer service for all customers both external and internal including dependable vehicle service.Receive service assignments from the towing manager.Finish work in the allotted time. Constantly increase efficiency skill level.When the job is completed, make sure the proper paperwork is completed and filedStay current with technical qualifications by finishing any required training programsAid towing manager in writing up towing invoices, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction.Maintain a clean work area and assist in keeping the equipment neat and organized.Maintain the vehicle so that it is cleaner than when you take possessionReduce return repairs, if they do occur, complete them quickly and adequately.And other duties as assigned.
EducationHigh school diploma or the equivalent.
LicensesDriver's License
OtherAbility to read and comprehend instructions and information.Professional personal appearance.Excellent communication skills.Ability to meet company's production and quality standards.
Physical Requirements
Surroundingsspend time outdoors in the weather and elements.spend time indoors in air-conditioned areas.
Sittingfor prolonged periods
Standingon a regular basis
Walkingon a regular basis
Bending, twisting and/or stoopingon a regular basis
Kneeling and/or Squattingon a regular basis
Liftingover 50 lbson a regular basis
Reaching and/or lifting overheadon a regular basis
Climbingladders
Repetitive hand/finger movementon a regular basis
Grasping/grabbing with handson a regular basis
Pushing and Pullingon a regular basis
Expectations
General ExpectationsDevote himself/herself to insuring satisfaction to customers.Determine management, production and quality requirements by asking questions and listening.Attend company meetings as required.Maintain a follow-up system that encourages follow through with assigned projects.Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.Understand the terminology of the business and keep abreast of technology changes in products and services.Know and understand the federal, state and local requirements which govern the company’s business as pertains to this department as pertains to the Towing department.Follow lawful directions from supervisors.Understand and follow work rules and procedures.Participate in performance management.Interact well with others and be a positive influence on employee morale.Uphold the company’s non-disclosure and confidentiality policies and agreements.Work evening, weekend and holiday work hours as required.
Job-Specific ExpectationsSustain productivity as close to 100% as able.Complete service work in accord with contract specifications.Provide excellent customer service for all customers both external and internal including dependable vehicle service.Receive service assignments from the towing manager.Finish work in the allotted time. Constantly increase efficiency skill level.When the job is completed, make sure the proper paperwork is completed and filedStay current with technical qualifications by finishing any required training programsAid towing manager in writing up towing invoices, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction.Maintain a clean work area and assist in keeping the equipment neat and organized.Maintain the vehicle so that it is cleaner than when you take possessionReduce return repairs, if they do occur, complete them quickly and adequately.And other duties as assigned.