Saxon Global
Senior Salesforce Administrator
Saxon Global, Juno Beach, Florida, United States,
Requirements:• Availability to work 2-3 days on Client's site in Juno Beach, FL (required);• Experience configuring or testing Salesforce Lightning in Service Cloud (3+ years);• Experience configuring and administering Salesforce Field Service component;• Salesforce administrative experience, such as user and profile management, custom objects, page layouts, record pages, flows, validation rules, reports and dashboards;• Salesforce data model and practical experience in importing, exporting and cleaning data;• Experience translating user requirements into project scope and test scenarios;• Experience configuring apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity;• Experience with Salesforce.com best practices and functionality;• Salesforce development experience, including Apex, Visualforce, SOQL;• Experience with data management;• Experience administering Salesforce in a multi-application environment;• Experience with source code (such as GitHub) based development and deployment using DevOps processes;• Salesforce Administrator Certification;• Certification in Field Service Lightning (preferred).
Responsibilities:• Work closely with stakeholders, admins and end users to define requirements for internal applications and process improvements primarily related to Salesforce.com and shepherd those initiatives through build, UAT, and release;• Provide frontline support of the platform, resolving issues & handling requests as they surface;• Act as an administrator of the Salesforce platform, including the creation and maintenance of workflows, custom fields, reports, dashboard development, and data flow management;• Create and manage reports and dashboards for all levels of the organization;• Perform general administrative tasks such as user administration, security settings and customizing apps, objects, layouts and fields with proficiency;• Collaborate in the planning, design, development, testing and deployment of new and improved apps, integrations, automation and other enhancements;• Meet with decision makers and end users to gather, understand and define/document requirements and goals;• Provide feedback to contribute to business logic and improvements to user experience, navigation, and design;• Work collaboratively or independently according to the scope of the projects that follow Agile methodologies.
Responsibilities:• Work closely with stakeholders, admins and end users to define requirements for internal applications and process improvements primarily related to Salesforce.com and shepherd those initiatives through build, UAT, and release;• Provide frontline support of the platform, resolving issues & handling requests as they surface;• Act as an administrator of the Salesforce platform, including the creation and maintenance of workflows, custom fields, reports, dashboard development, and data flow management;• Create and manage reports and dashboards for all levels of the organization;• Perform general administrative tasks such as user administration, security settings and customizing apps, objects, layouts and fields with proficiency;• Collaborate in the planning, design, development, testing and deployment of new and improved apps, integrations, automation and other enhancements;• Meet with decision makers and end users to gather, understand and define/document requirements and goals;• Provide feedback to contribute to business logic and improvements to user experience, navigation, and design;• Work collaboratively or independently according to the scope of the projects that follow Agile methodologies.