Public Information Manager - San Jose Mineta International Airport

an employer application. Candidates are required Public Information Manager San José, CA The City of San José invites applications for an employer application. Candidates are required for the 2023-2024 fiscal year. Extensive information Executive Search Services Provided By ADK Consulting & Executive Search page 2 page 4 page 6 page 8 The City of San José Known as the “Capital of Silicon Valley,” the City of San The Airport The Position and Duties (continued) The Position and Duties The Ideal Candidate (continued) José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing approximately 181 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 12th largest city in the nation. With nearly one million residents, San José is one of the most diverse large cities in the United States. San José’s transformation into a global innovation center has resulted in one of the largest concentrations of technology companies and expertise in the world, including major tech headquarters like Cisco, Adobe, Zoom, Samsung, and eBay as well as start-ups and advanced manufacturing. The City of San José has twice been named “The Most Innovative Large City in America” by the Center for Digital Government. San José’s quality of life is unsurpassed. Surrounded by the Diablo and Santa Cruz mountain ranges and enjoying an average of 300 days of sunshine a year, residents have easy access to the beaches along the California coast including Santa Cruz, Monterey, and The approved salary range for this position is $144,274 – $176,586 (includes Non-Pensionable Wage of 5%). The actual salary shall be determined by the final candidate’s qualifications and experience. Carmel; Yosemite and Lake Tahoe in the Sierra Nevada; local and Napa Valley wine country; and the rich cultural and recreational life of the entire Bay region. San José For more information on employee benefits, visit the City’s Human Resources Benefits website. has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media including Business Week and Money magazines. For more information about the unparalleled quality of life in San José please visit https://www.sjeconomy.com/ why-san-jose. In 2011, the City adopted Envision San José 2040, a long-term growth plan that sets forth a vision and a comprehensive road map to guide the City’s anticipated growth through the year 2040. The Plan, which embodies the City’s “more urban future,” proactively directs significant anticipated growth in new homes and workplaces into transit-accessible, infill growth areas and supports evolution toward a more urban landscape and lifestyle. The San José area is powered by one of the most highly educated and productive populations in America. More than 40% of the workforce has a bachelor’s degree or higher, compared with 25% nationally. Forty percent of San José residents are foreign born, and 50% speak a language other than English at home. San José is proud of its rich cultural diversity and global connections, and the essential role the City plays in connecting residents and businesses to the nation and the world. page 3 page 5 page 7 City Government The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City also actively engages with the community through • Actively seek and capitalize on opportunities to tell the Airport’s story and engage global audiences, including preparing and distributing news releases, pitching stories, preparing and distributing electronic newsletters, obtaining and incorporating multimedia content, and engaging directly with the public using social media and other emerging communication tools. Council-appointed boards and commissions. In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, • Provide crisis communications leadership, planning, and training for the Airport in anticipation of potential incidents that could have severe community, economic, or environmental consequences. Center for the Performing Arts, California Theater, Mexican Heritage Plaza, and the SAP Center San José – home of the National Hockey League’s San José Sharks. • Manage the Airport’s speakers bureau; represent City operations are supported by 7,040 full time equivalent positions and a total budget of $6.1 billion regarding San José can be found on the City’s website situations; prepare management and staff for effective presentations. at: http://www.sanjoseca.gov. Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area’s easiest and most dependable airport due to its medium size, simple layout, temperate climate, and inland location. SJC is located just minutes from downtown San José– the Bay Area’s largest city and the Capital of Silicon Valley. In 2023, SJC was rated the Best Airport in the U.S. by Wall Street Journal and Best Midsize U.S. Airport in North America by travelers in the Airports Council International Airport Service Quality (ASQ) program. SJC welcomed more than 12 million passengers in Thousands of stories unfold each day at SJC. As head of the Airport’s Public Information Section, the Public Information Manager leads a team of communication professionals passionate about seeking out those stories and sharing them with the world. In this role, the Public Information Manager is responsible for the planning, implementation and ongoing evaluation of the Airport’s public information programs including media relations, community relations, corporate and operational communication, internal communication, and crisis 2023. The Airport’s two passenger terminals offer 36 gates equipped with passenger boarding bridges, Specific duties include: including four swing gates connected to a U.S. Federal Inspection Services facility. The Airport’s 10 commercial airline partners serve more than 40 nonstop destinations across North America and in Asia. SJC’s two fixed- base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at the Airport. With a compact footprint of just 1095 acres, SJC’s two, parallel 11,000 ft. runways are a short taxi from both the passenger terminals and the general aviation ramp. Our mission is to connect, serve and inspire. Supporting • Prepare strategic and tactical communications plans to achieve Airport’s business goals and advise Airport management staff regarding communication approaches and messaging. this work is a staff of 228 with an annual operating budget of $176 million and a $614 million Adopted 2024-2028 Capital Improvement Program. SJC is a self-supporting enterprise operation that receives no direct General Fund support from the City. The San José City Council is the policy making body for SJC. The Airport has an 11-member Airport Commission The Ideal Candidate appointed by the Mayor and City Council that serves in an advisory capacity to the City Council and to the Director of Aviation regarding aviation issues. The City’s Airport Commission activity can be reviewed here. SJC is a department in the Transportation and Aviation City Service Area. Additional information regarding SJC’s current core services, related programs, and budget can be found in the City’s Fiscal Year 2023-2024 Budget Documents and in the SJC Financial Reports . communication. • Research, write and edit a wide range of materials for a variety of media for clarity, consistency, and The ideal Public Information Manager is a passionate impact, including publications, presentations, social and effective communicator with an uncompromising media, and public policy documents. great communication is bidirectional, their ability to tell engaging stories is closely matched by their skill at active listening. Constantly curious, the Public Information Manager naturally seeks and rapidly digests new information in order to relay it in a way allegiance to the truth. Because they recognize that • Serve as the Airport’s principal Public Information Officer; build and maintain strong relationships with both traditional and non-traditional media; assist Airport management and staff to respond to news media and public inquiries; maintain the Airport’s on-call calendar to provide timely and effective responses to media inquiries 24/7/365. • Oversee the successful planning and execution of that resonates with diverse audiences who may not press conferences and other special events intended even speak English, let alone the complex language of to convey a message. the airport in community, business, and professional aviation. • Train and support Airport leadership, spokespersons and subject-matter experts in both proactive and responsive message delivery. • Facilitate healthy neighborhood and community relationships, and serve as the Airport’s Ombudsman to anticipate, prevent and resolve community concerns regarding Airport operations, plans, and projects. • Support the Airport’s collaborative marketing The ideal candidate has successfully planned, executed, and evaluated communication initiatives designed to overcome operational challenges. They are comfortable and confident speaking on camera; in front of a crowd; across the table from senior-level executives; and in campaigns, including partnerships with airlines, tenants, other government agencies, Silicon Valley business organizations, and the diverse community SJC serves. • Serve as the primary liaison between the Airport’s Marketing & Communications Division and the City Manager’s Office Communications team and public information staff of other City departments. • Ensure that the Airport’s voice is inclusive and As a key member of the Marketing and Communications Division management team, this position works closely with the Deputy Director of Aviation, Marketing and engaging to all Airport stakeholders recognizing the unique needs and perspectives of the diverse population of airport users and communities the Airport serves. • Lead staff in the development and execution of internal/employee engagement plans and initiatives and support Airport leadership with effective internal centered attitude, and is capable of multi-tasking a broad set of both creative and managerial assignments. communication. • Supervise and develop Public Information Section staff and other Airport personnel involved in public information activities. • Manage contractors and consultants challenging discussions with community members, college or university in journalism, mass media coworkers and subordinates. Leading by example and supervising with empathy, the Public Information Manager inspires team members to perform to the very best of their ability and in a way that maximizes their contribution to the team’s success. Communications, and the Airport Marketing Manager to prioritize Division objectives and resources. Strong project management skills–including planning, prioritization and effective resource management--are essential for success in this role. The ideal candidate is collaborative, proactive, and energetic with a customer- Education and Experience • A bachelor’s degree from an accredited communications, public relations, advertising, marketing or a closely related field, and six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience. • Licenses/Certificates: Possession of a valid California driver’s license may be required. • Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to Please note: After your application is complete, you will work in this country. Please be informed that the City receive an important email from us. Please check your of San Jose will NOT sponsor, represent, or sign inbox and your junk/spam folder, and if you have not any documents related to visa applications/transfers received our email, please notify us at: for H1-B or any other type of visa which requires admin@adkexecutivesearch.com. to satisfactorily complete and pass a fingerprint The City of San José is an equal opportunity employer. based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations. Compensation and Benefits How To Apply To apply online, click here . Deadline for applications: March 17, 2024 Confidential inquiries are welcomed to: Rod Dinger, A.A.E. rod@adkexecutivesearch.com Anthony Barnes anthony@adkexecutivesearch.com