Litmos
Sales Operations Analyst
Litmos, Atlanta, Georgia, United States, 30383
Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right place!Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.A Sales Operations Analyst will work closely with the VP of Revenue Operations, the sales team and other cross-functional teams to streamline processes, analyze sales data, and ensure the overall effectiveness of our sales process. This involves implementing and maintaining sales tools, conducting data analysis, and providing support to maximize the efficiency of sales processes and enhance the productivity of the sales team.Core Role Responsibilities:
Sales Analytics: Analyze sales data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to support data-driven decision-making.Sales Process Optimization: Identify and implement process improvements to enhance the efficiency of the sales cycle. Streamline workflows to maximize productivity and reduce time-to-close.CRM Management: Collaborate with the business systems, finance, accounting and sales team to ensure accurate and up-to-date data. Recommend updates, user training, and system customization as needed.Forecasting and Reporting: Assist in the creation of sales forecasts and reports. Provide regular updates on key performance indicators (KPIs) and sales metrics to inform strategic decision-making.Sales Enablement: Collaborate with the sales enablement team to develop and implement training programs for the sales team on sales processes, tools, and best practices. Support ongoing training initiatives to keep the team informed about new products and updates.Documentation and Policies: Create and maintain documentation of sales processes, policies, and procedures. Ensure that the sales team adheres to established guidelines.Additional tasks related to this role as necessary.Qualifications:
Bachelor's degree in Business, Finance, a related field or equivalent experience.Proven experience in sales operations, preferably within the software or SaaS industry.Strong analytical skills with proficiency in data analysis tools and techniques.Expertise in Salesforce and other sales-related software.Excellent communication and interpersonal skills.Detail-oriented with the ability to manage multiple tasks and deadlines.Familiarity with the Learning Management Systems (LMS) market is a plus.As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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Sales Analytics: Analyze sales data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to support data-driven decision-making.Sales Process Optimization: Identify and implement process improvements to enhance the efficiency of the sales cycle. Streamline workflows to maximize productivity and reduce time-to-close.CRM Management: Collaborate with the business systems, finance, accounting and sales team to ensure accurate and up-to-date data. Recommend updates, user training, and system customization as needed.Forecasting and Reporting: Assist in the creation of sales forecasts and reports. Provide regular updates on key performance indicators (KPIs) and sales metrics to inform strategic decision-making.Sales Enablement: Collaborate with the sales enablement team to develop and implement training programs for the sales team on sales processes, tools, and best practices. Support ongoing training initiatives to keep the team informed about new products and updates.Documentation and Policies: Create and maintain documentation of sales processes, policies, and procedures. Ensure that the sales team adheres to established guidelines.Additional tasks related to this role as necessary.Qualifications:
Bachelor's degree in Business, Finance, a related field or equivalent experience.Proven experience in sales operations, preferably within the software or SaaS industry.Strong analytical skills with proficiency in data analysis tools and techniques.Expertise in Salesforce and other sales-related software.Excellent communication and interpersonal skills.Detail-oriented with the ability to manage multiple tasks and deadlines.Familiarity with the Learning Management Systems (LMS) market is a plus.As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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