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Penn Foster

Allied Executive Account Manager (EAM) Print

Penn Foster, Cumberland, Rhode Island, us, 02864


POSITION OVERVIEW:The Executive Account Manager (EAM) for print operations will independently manage print, kit, mail and fulfillment projects from start to finish. This position will work directly with clients on print specs, SOWs, IT, and outside vendors as needed.JOB RESPONSIBILITIES :Troubleshoot project and account issues with production, IT, Creative, outside vendors and clientsMaintain strong working relationships, both externally and internallyDirect client meetings on a daily, weekly, monthly and/or quarterly basisOpen new divisions of print work within existing clientsManage inventory for all stock materials, print, as well as kits, medical supplies, etc…Onboard new small to mid volume clients independentlyWork with Strategic Account Managers to onboard large volume clientsMentor and train entry level print support repsOther duties as assigned

QUALIFICATIONS:Proven track record building rapport with clients, internal resources, sales reps, and vendorsProven track record prioritizing and multi-tasking on many tasks over extended periods of timePositive and professional demeanorExcellent written, verbal, math, computer, and communication skillsProficient in Microsoft Office Suite, including but not limited to Excel, Outlook, PowerPoint & WordProficient in Adobe, file managementAbility to use Project Management Software Tools, such as Wrike, Click UpAbility to manage and organize a high volume of emails.Strong Print, Kit & Mail knowledge, and background, preferred.Some Experience with medical devices, products and/or supplies helpful.Desire to Learn and GrowAll prospective employees must pass a background and drug check.

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