Senior Account Executive

Vicinity Energy is North America’s largest provider of district energy solutions, offering low carbon energy to most of the iconic buildings you see in the skylines of Boston, Cambridge, Philadelphia, Baltimore and many other cities in the US. As a member of the communities we serve, all of us at Vicinity understand the critical role we play in reducing the impacts of climate change and being a leader in decarbonization. We are committed to net zero and eliminating our reliance on fossil fuels, but we need the best and the brightest minds on our team to help us reach our goal, not only for us as a company, but for our customers, our communities, and our planet.

Summary

The Senior Account Executive will have dual responsibilities:

grow our business in our key Mid-west locations and independently manage strategic customer accounts to renew, retain and grow share of wallet. The ideal candidate will have experience developing meaningful customer relationships, focused on customer satisfaction, retention, and growth. The Senior Account Executive will have a strong commercial acumen and a drive to not only delight our existing customer base but also think strategically about how to grow our business and share of wallet. The ideal candidate will also support customer requests with a sense of urgency, balancing both customer interest and business requirements. The Senior Account Executive will establish connections throughout customer/prospect organizations from operational contacts to key executives and decision-makers. The ideal candidate will have excellent communication skills, an ability to prioritize multiple priorities, engage cross-functionally within Vicinity to solve customer issues, and be impeccably organized to manage key deadlines and customer deliverables. The Senior Account Executive will have annual renewal and retention objectives for customer accounts as well as a growth target for account expansion. The individual will be eligible for commission for all account expansion and closed new business. This is a full-time exempt position with leadership responsibility, reporting directly into the Vice President of Sales and Account Management. This position is located in Grand Rapids, MI.

Responsibilities

Identify and pursue new growth opportunities; develop relationships with prospects, negotiate and grow relationships and business opportunities with assigned customer accounts. Renew customer contracts as they approach expiration, retaining Vicinity margin and targeting long contract terms.Develop and maintain a quality relationship with customers at the operations & executive level.Identify and pursue opportunities to grow customer accounts, expand share of wallet, and support with new growth opportunities in Kansas City, Grand Rapids, Tulsa and Oklahoma City. Manage both renewal/retention objectives as well as personal growth targets.Promote new programs, products, and services to meet annual business plans and growth objectives.Lead negotiations with clients, including preparation of contracts and possible structuring of financing solutions.Participate in company sponsored activities and professional associations to ensure an active and effective outreach program in the business and customer community.Maintain an active and accurate customer contact database for all assigned customers for reporting of customer activities, marketing conditions and promotional materials.Manage a quality customer relationship to address and resolve any billing disputes or collections issues.Develop annually and update quarterly a business plan to meet and track business plan objective.Qualifications and Experience

Bachelor’s degree in Business, Finance, Engineering, or related field.Proven experience working in the U.S. energy markets (natural gas, oil, coal and electricity).5 - 7 years’ experience in account management and business development within the Energy & Utilities industry providing technical, business and financial solutions.Proficient with Microsoft Office suite.Strong ability to interpret, develop and negotiate intricate agreements; influencing long term sales contracts.Strong analytical skills to evaluate options and understand competitive positions required to meet internal hurdles and successfully negotiate contracted business with customers.Thorough working knowledge of financial aspects of the business, including how to calculate ROI by utilizing sophisticated financial models using Microsoft Excel.Proven experience in developing technical and business requirements.Ability to build rapport with clients and listen to their needs in order to create customized client solutions.Hands-on project experience working directly with clients.Excellent interpersonal skills and ability to work in a team atmosphere with many departments.Strong customer orientation and focus; all experienced through sales relationships, technical services and or customer service background.Achievement oriented – adaptable to changing markets and customer needs while maintaining focus on desired goals.Physical Requirements

Must submit to company required pre-employment drug screen.This position will require travel to customer sites as needed (50% of the time).EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

Vicinity North America is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.#J-18808-Ljbffr