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The Practice Mechanic

Receptionist

The Practice Mechanic, Reading, Pennsylvania, United States, 19610


The Dental Practice Mechanics is one of the premier practice management consulting companies in the country. We offer a variety of services for dental offices across the entire country including remote billing, claim submission, claims collections, compliance consulting, business management coaching and a variety of outsourced services.

We are seeking a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As our receptionist, you will be the first point of contact for our company. Our receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Ultimately, a receptionist's duties and responsibilities are to ensure the guests are welcomed positively and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, applications, and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesOrder office supplies and keep inventory of stockUpdate calendars and schedule meetings in conference rooms

Perform other clerical duties as needed by the team.

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar roleProficiency in Microsoft Office SuiteHands-on experience with office equipment (e.g. scanner and printer)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitudeHigh school diploma or GED