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Diverse Lynx

ServiceNow Technical Lead

Diverse Lynx, Cary, North Carolina, United States, 27518


Preferred 8+ years of experience

Design and deliver ServiceNow Customer Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.

Participate in process flow analysis and process redesign along with clients to assess current processes and establish future-state processes.

Leads daily scrum calls with development team, business analysts, and process owners

Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities.

Coordinate with Platform Architects to ensure designs meet development guidelines and best practices

Technical Lead works as a key focal who brings the Technology expertise to fulfill business requirements and deliver the complete solution for the customer utilizing the best BKM's which are being utilized in the industry

Certification:Certified Implementation Specialist ? FSM certification?

Must have ServiceNow implementation experience with Proficiency in ServiceNow FSM configuration, customization, and integration? Service Now CSA , CAD certifications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.