Sentinel Offender Services
Technical Support Specialist, Senior
Sentinel Offender Services, Chicago, Illinois, United States, 60290
Responsibilities:
The Technical Support Analyst will be responsible for implementing and maintaining all aspects of the firms technology in collaboration with others on the Information Technology team. This position will be handling desktop and mobility troubleshooting, hardware/software installation and upgrades, new infrastructure build outs, and PC relocations. This individual will interface with C-level financial industry professionals daily. This role requires a high level of presentation, communication, and professionalism.
This is a direct hire role onsite Monday-Friday in Chicago, IL.Qualifications:Must have experience in:
Microsoft Windows 10&11, Microsoft Office 365 Office SuiteMicrosoft Exchange OnlineMicrosoft Windows Server 2012-2019Microsoft Active DirectoryMicrosoft AzureMicrosoft OneDrive and SharePoint OnlineConference Room supportZoom and TeamsMobile device support: iOS devices with ActiveSync
Preferred experience in:
Mobile device management: Intune or similar MDM experienceAutopilot deployment processUnderstanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Network Load Balancing, Switching and FirewallsUnderstanding backup system and data replication conceptsDisaster Recovery/Business Continuity conceptsFinancial industry experience including familiarity with market vendor applications
The candidate must have a car, as this position requires travel between location and the transportation of equipmentA valid drivers license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a can-do attitudeWe focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.Overview:MOTIVATED..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!About Us:Sentinel
delivers solutions that can efficiently address a range of IT needs from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at www.sentinel.com/careers.As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.JFNDNP
The Technical Support Analyst will be responsible for implementing and maintaining all aspects of the firms technology in collaboration with others on the Information Technology team. This position will be handling desktop and mobility troubleshooting, hardware/software installation and upgrades, new infrastructure build outs, and PC relocations. This individual will interface with C-level financial industry professionals daily. This role requires a high level of presentation, communication, and professionalism.
This is a direct hire role onsite Monday-Friday in Chicago, IL.Qualifications:Must have experience in:
Microsoft Windows 10&11, Microsoft Office 365 Office SuiteMicrosoft Exchange OnlineMicrosoft Windows Server 2012-2019Microsoft Active DirectoryMicrosoft AzureMicrosoft OneDrive and SharePoint OnlineConference Room supportZoom and TeamsMobile device support: iOS devices with ActiveSync
Preferred experience in:
Mobile device management: Intune or similar MDM experienceAutopilot deployment processUnderstanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Network Load Balancing, Switching and FirewallsUnderstanding backup system and data replication conceptsDisaster Recovery/Business Continuity conceptsFinancial industry experience including familiarity with market vendor applications
The candidate must have a car, as this position requires travel between location and the transportation of equipmentA valid drivers license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a can-do attitudeWe focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.Overview:MOTIVATED..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!About Us:Sentinel
delivers solutions that can efficiently address a range of IT needs from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at www.sentinel.com/careers.As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.JFNDNP