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8233 SigmaTEK Systems India Pvt. Ltd.

Senior Application Engineer

8233 SigmaTEK Systems India Pvt. Ltd., Atlanta, Georgia, United States, 30383


Sandvik Manufacturing Solutions (SMF)Sandvik Manufacturing Solutions (SMF) is on an exciting growth journey, building the new digital era of manufacturing, and we have the know-how and innovative mindset to develop ideas into pioneering tech solutions. As a business area segment within Sandvik Group, SMF incorporates the three divisions of Design & Planning Automation, Additive Manufacturing, and Industrial Metrology.

SigmaNEST - Leading Provider of CAD/CAM SoftwareSigmaNEST, one of the growing business units within SMF, is the leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management. SigmaNEST is simply the best nesting software in the industry. With unmatched versatility and maximum scalability, the comprehensive product portfolio covers the full range of fabrication workflow; from quoting to shipping, including robust integration with a wide range of business systems.

The Role: Senior Application Engineer (SigmaNEST)As a Senior Application Engineer for SigmaNEST, you will be responsible for:

Technical Support:

Effectively meet CAD/CAM technical support needs and communicate solutions to end-users via telephone, e-mail, and the internet.

Training:

Provide training courses for our customers both onsite and over the internet.

Applications Engineering:

Travel to customer manufacturing facilities to install our CAD/CAM software and run test programs on their machines to prove out the software capabilities.

Demonstrations:

Provide technical sales support demonstration and competitive analysis (benchmarking).

Main Requirements

First Class or above grade in bachelor’s degree / graduation in Mechanical Engineering from a recognized University/College OR a CAD/CAM Certification

3 or more years of experience in Application or Customer Service or in our domain (CAD/CAM)

50% or more travel may be required, generally short travels (less than a week)

Deep technical knowledge of manufacturing

Proficiency in Microsoft Office and Windows

Listening and ability to understand the stakeholder’s needs and issues

Excellent communication and customer service skills

Foster relationships with our customers through effective interaction

Comfortable speaking in front of people and in web conferences

Learning abilities, and adaptivity to a fast environment

Ability to spread knowledge within the team

Ability to work independently and meet multiple deadlines

Enthusiastic and positive attitude

Strong problem-solving skills

A Glimpse of Our CultureAt Sandvik, we're tech-driven, innovative, and entrepreneurial! For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together, and celebrating our differences. We also give you the freedom to find that perfect mix between work, family life, and interests. Visit our stories hub, LinkedIn, or Facebook to get to know us further.

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