Patriot Chevrolet Of Warminster, Inc.
Automotive Service Advisor
Patriot Chevrolet Of Warminster, Inc., Warminster, Pennsylvania, United States,
Here at Patriot Chevrolet - we offer unreasonable hospitality to our customers and it keeps them COMING BACK FOR MORE!Service Writers are the first impression a customer has of working with our service department and serve as a customer's trusted advisor in maintaining their vehicle.
This role greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way.The team needs a self starter, professional, super communicator who is looking to launch their career to the next level!
This role will grow with the right candidate!Benefits401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programRetirement planVision insuranceResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/ efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualificationsHigh school diploma or equivalentValid commercial driver’s license & clean driving recordAccredited training in service advisor skills, customer satisfaction and quality controlAutomotive service advisor experienceAbility to read, write and speak English fluentlyAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesPatriot Dealerships is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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This role greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way.The team needs a self starter, professional, super communicator who is looking to launch their career to the next level!
This role will grow with the right candidate!Benefits401(k)401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programRetirement planVision insuranceResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/ efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualificationsHigh school diploma or equivalentValid commercial driver’s license & clean driving recordAccredited training in service advisor skills, customer satisfaction and quality controlAutomotive service advisor experienceAbility to read, write and speak English fluentlyAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesPatriot Dealerships is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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