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JPMorgan Chase & Co.

Digital Channels & Connectivity Product Manager-Vice President

JPMorgan Chase & Co., Chicago, Illinois, United States, 60290


You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in

Digital Channels Global Payout Experience,

you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Researches industry trends and partners on client research to make data informed decisions while developing product strategy

Drives end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentation

Partners closely with Technology, Design, and Global partner teams to lead product development efforts

Defines features and requirements and communicate in clearly written documentation

Works closely with developers and testers to ensure requirements and functional designs are translated accurately into new scope, test plans and scripts

Manages product backlog, production support, issue & defect resolution and prioritization

Collaborates with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Passion for understanding customer needs and demonstrated ability to build digital Payment products

Ability to think strategically and creatively while still being comfortable diving into the details required to ensure successful execution

Outstanding verbal and written communication

Proven success in collaborating with cross-functional teams, influencing and driving decisions

Comfort with identifying next steps to mitigate risks and problem solve

Track record of delivering thoughtful, user-centric and intuitive experiences

Familiarity with Agility framework & techniques

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization

Experience in delivering Payment solutions in a highly regulated industry

Desire to collaborate with cross functional, global teams to problem solve with a client first mindset

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