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JPMorgan Chase & Co

Digital Channels & Connectivity Product Manager-Vice President

JPMorgan Chase & Co, Chicago, Illinois, United States, 60290


Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Digital Channels Global Payout Experience, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityResearches industry trends and partners on client research to make data informed decisions while developing product strategyDrives end-to-end execution of roadmap through effective sprint planning, stakeholder management, and healthy experimentationPartners closely with Technology, Design, and Global partner teams to lead product development effortsDefines features and requirements and communicates in clearly written documentationWorks closely with developers and testers to ensure requirements and functional designs are translated accurately into new scope, test plans and scriptsManages product backlog, production support, issue & defect resolution and prioritizationCollaborates with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required Qualifications, Capabilities, And Skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementPassion for understanding customer needs and demonstrated ability to build digital Payment productsAbility to think strategically and creatively while still being comfortable diving into the details required to ensure successful executionOutstanding verbal and written communicationProven success in collaborating with cross-functional teams, influencing and driving decisionsComfort with identifying next steps to mitigate risks and problem solveTrack record of delivering thoughtful, user-centric and intuitive experiencesFamiliarity with Agility framework & techniques

Preferred Qualifications, Capabilities, And SkillsDemonstrated prior experience working in a highly matrixed, complex organizationExperience in delivering Payment solutions in a highly regulated industryDesire to collaborate with cross functional, global teams to problem solve with a client first mindset

About UsJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About The TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.#J-18808-Ljbffr