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The LaSalle Group

Service Administration Assistant

The LaSalle Group, Rolling Meadows, Illinois, United States, 60008


LaSalle Network has partnered with a technology and industrial company that is hiring a

Service Administration Assistant

in the Rolling Meadows, IL area.

Service Administration Assistant Responsibilities:Contact multiple service vendors to get status updates on open service callsProfessionally communicate service status with customersSchedule service calls with third-party vendors but also direct service forceSubmit invoices for service work to customersProcess invoices in SalesforceCreate quotations for service work in real-timeReview and verify assets and parts warranty status and determine business scenario and accounting typeEscalate customer concerns to Regional Technical team and work to resolve open issuesAccurately update company CRM with real-time updates

Service Administration Assistant Requirements:

2-3 years of office administrative experience is preferredPersonable with good relationship-building skillsAbility to define problems, collect data, establish facts and draw valid conclusionsMicrosoft Office skills, especially Outlook, PowerPoint and ExcelWorking knowledge of order management systems such as SAP is a plusWorking knowledge of customer management systems such as Salesforce is a plusStrong written communication

If you are interested in this

Service Administration Assistant

opportunity and qualify per the above requirements, please apply today!

Thank you,

Emily SchachtTeam LeadLaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.