Zonda
Regional Account Manager
Zonda, Little Ferry, New Jersey, us, 07643
Georgia, Remote | FullTime
Zonda is currently seeking a Regional Account Manager who will be focused on our Southeast customer base. The Regional Account Manager will be tasked with helping the company grow by developing and maintaining strong relationships with leaders in the residential construction industry encompassing brokerages, construction, developers, financial, government, utilities, and marketing firms. This fast-paced position is best suited for someone who is self-directed and customer focused.
Characteristics of a successful National Account Manager:
Enjoy presenting and sharing technology solutionsHas great communication and organizational skillsHas experience with technology platforms, especially Apple, iPad, and IOS.Enjoys working with a team and collaborating to achieve successWould feel comfortable giving online webinar demonstrations and controlling the meetingHas no fear of talking to people on the phone, in person, or in other forms of communicationPassionate about training and ensuring clients understand the facets of an amazing tool and its features and how to use themCognizant of client needs and our solutions that fit bestFamiliar with CRM’s, especially Salesforce and GainsightWould thrive in acting as the primary contact and building long term relationships with customersHas fun learning new ways to do business with a proactively positive outlookIs passionate about building trust and realizes when it’s happened to move the needle forwardFamiliar with Powerpoint and A/V setup, slideshowsEnjoys working tradeshows, engaging with attendees and developing a rapportAble to work cross-functionally with teams such as Sales, Product Development and moreBe able to resolve and identified risks and escalated issues in a timely manner and properly communicate/set expectations with customersDrive positive customer experience and retention through our Zonda PlatformProvide feedback and insights from customers to the appropriate teams to continue customer growthIdentify areas for growth within existing accounts and manage the renewal process
Desired Qualifications:
B.S. or B.A. desired3-5 + years experience in customer success or similar customer facing roleProfessional demeanor and organizational skills, a mustExcellent verbal communication skills, ability to build rapport quickly with clients,Strong technical skills and CRM experience required, preferably experience with SalesforceExperience with or interest in learning about the housing industry, specifically new home developmentExperience with or interest in building products and the manufacturing industryTeam player with a customer focused mindsetWilling to travel up to 25%
Why People Love Working Here:
Competitive salaryComprehensive benefit package (Medical, Dental, Vision)100% company-paid Life Insurance, Long Term Disability, and Short-Term Disability coverage401k with company matchPaid vacation and general holidaysEmployee Assistance Program (EAP)Live Meditation SessionsEmployee Recognition PlatformVirtual Wellness ProgramVisionary Leadership Team100% remote and always will be!
Inclusion & Equal Opportunity Employment:
Zonda (formerly Hanley Wood | Meyers Research) is proud to be an Equal Opportunity Employer committed to diversity, inclusion & belonging. Here at Zonda, we are interested in every qualified candidate who is eligible to work in the United States.
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Zonda is currently seeking a Regional Account Manager who will be focused on our Southeast customer base. The Regional Account Manager will be tasked with helping the company grow by developing and maintaining strong relationships with leaders in the residential construction industry encompassing brokerages, construction, developers, financial, government, utilities, and marketing firms. This fast-paced position is best suited for someone who is self-directed and customer focused.
Characteristics of a successful National Account Manager:
Enjoy presenting and sharing technology solutionsHas great communication and organizational skillsHas experience with technology platforms, especially Apple, iPad, and IOS.Enjoys working with a team and collaborating to achieve successWould feel comfortable giving online webinar demonstrations and controlling the meetingHas no fear of talking to people on the phone, in person, or in other forms of communicationPassionate about training and ensuring clients understand the facets of an amazing tool and its features and how to use themCognizant of client needs and our solutions that fit bestFamiliar with CRM’s, especially Salesforce and GainsightWould thrive in acting as the primary contact and building long term relationships with customersHas fun learning new ways to do business with a proactively positive outlookIs passionate about building trust and realizes when it’s happened to move the needle forwardFamiliar with Powerpoint and A/V setup, slideshowsEnjoys working tradeshows, engaging with attendees and developing a rapportAble to work cross-functionally with teams such as Sales, Product Development and moreBe able to resolve and identified risks and escalated issues in a timely manner and properly communicate/set expectations with customersDrive positive customer experience and retention through our Zonda PlatformProvide feedback and insights from customers to the appropriate teams to continue customer growthIdentify areas for growth within existing accounts and manage the renewal process
Desired Qualifications:
B.S. or B.A. desired3-5 + years experience in customer success or similar customer facing roleProfessional demeanor and organizational skills, a mustExcellent verbal communication skills, ability to build rapport quickly with clients,Strong technical skills and CRM experience required, preferably experience with SalesforceExperience with or interest in learning about the housing industry, specifically new home developmentExperience with or interest in building products and the manufacturing industryTeam player with a customer focused mindsetWilling to travel up to 25%
Why People Love Working Here:
Competitive salaryComprehensive benefit package (Medical, Dental, Vision)100% company-paid Life Insurance, Long Term Disability, and Short-Term Disability coverage401k with company matchPaid vacation and general holidaysEmployee Assistance Program (EAP)Live Meditation SessionsEmployee Recognition PlatformVirtual Wellness ProgramVisionary Leadership Team100% remote and always will be!
Inclusion & Equal Opportunity Employment:
Zonda (formerly Hanley Wood | Meyers Research) is proud to be an Equal Opportunity Employer committed to diversity, inclusion & belonging. Here at Zonda, we are interested in every qualified candidate who is eligible to work in the United States.
#J-18808-Ljbffr