Head, Business Development, Developed Markets

As Head of Global Partnerships & Client Solutions for Developed Markets , you will lead a team to achieve revenue and growth objectives for a portfolio of learning products targeted at investment management professionals. Internally, you will partner with Marketing and Education, and externally, you will partner with local member societies, to deliver on revenue targets for your market segment.Reporting to the Managing Director, Global Business Development, you will be responsible for developing, mentoring, and motivating a client-facing team to reach defined goals, including providing input into messaging, training, procedures, and collateral. You will gather understanding and first-hand knowledge of clients and the market to generate customer insights that can be integrated into product development and go-to-market strategies.Day-to-day, you will be responsible for ensuring your team executes a consultative, solution-led sales model. You will engage customers to both open doors and close deals, and ensure your team operates to global standards and ambitious deadlines. You will identify opportunities to increase sales from new and existing clients of all types including but not limited to firms, universities, learning providers, associations, societies, and regulatory entities.Whilst this role is focused primarily on delivering to targets in specific Developed Markets, you will also provide members of the business development team globally with leadership, directive guidance, and best practice models for generating recurring business with our largest and most important key firms. You will embody our collaborative values and partner internally to ensure CFA Institute meets its enterprise-wide revenue, influence, and community-building objectives.This role will be based in New York City or London and will be eligible for hybrid working, including three days per week in the office. It will also require international travel resulting in at least one week per month in the US/UK, depending on employee location.The requirements for this role include:Deliver actionable sales/market/account plans to achieve targets related to budget management, program registrations, and revenue generation, among others.Train, develop, and lead a high performing sales team, providing motivation, mentoring, and support while ensuring accurate and timely execution of responsibilities.Embody the player-coach model by demonstrating excellence in prioritization, society partnership, consultative selling, customer relations, diplomacy, and problem-solving.Partner with Marketing and Sales Operations to shape and deliver compelling messaging and collateral.Drive and support consistent global sales and customer service practices, including 100% adoption and usage of salesforce to manage all accounts, contact, opportunity, and activity information.Own team dashboards to report and manage accurate sales forecasting and pipeline to facilitate clear reporting of opportunities and achievements.Drive an active coverage model and assign territory ownership to team members; drive effective and efficient allocation of resources to fulfill targets and objectives.Contribute to enterprise budget and strategic planning by maintaining an accurate pipeline, sharing market insights, and providing reliable budget and revenue forecasts.Identify opportunities to partner with third party institutions to advance revenue opportunities for CFA Institute products and services.Identify and refer opportunities to thought-leadership colleagues (RAS, Education) for conferences, events, ceremonies, codes/standards discussions, and media engagement.Actively maintain an understanding of competitors’ offerings and market trends to optimize our sales strategy.The skills and experience required for this role include:Minimum of 10 years of B2B sales experience in complex enterprise, investment, or capital markets organizationsDemonstrated success in generating deals and proposalsExperience building, training, and managing a sales teamProven track record of year-on-year sales growth and achieving new product tractionExperience in shaping messaging and collateral to engage and compel new audiencesStrong investment management industry relationships essential; global network preferredEssential to be comfortable networking and actively building personal relationships at the senior / c-suite level; knowledge of the learning & development space within financial institutions preferredBachelor’s degree or an equivalent combination of education and experience; CFA candidate experience or membership preferred, but not requiredSignificant financial industry knowledge and technical skills; current on industry trends and market activity, and passionate about key factors driving investment management profession (such as ESG, diversity and inclusion, fintech, active vs. passive investment styles, industry regulatory issues, etc.)Highly collaborative style; experience establishing trust and building strong relationships and influencing stakeholders at multiple levels; demonstrated ability to operate in a matrix management structureLeadership with a passion for developing and motivating teams and the ability to work effectively through the team selflessly to accomplish key objectives; experience in leading a sales teamDemonstrable strategic planning and project management skillsExperience in using Salesforce or equivalent CRMTravel requirements:Minimum 3 days/week in the officeTravel may be up to 40% percent of the time. including 1 week/month international travel

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