Gilder Search Group
Director of Operations - Detroit
Gilder Search Group, Detroit, Michigan, United States, 48228
The Parnassus Group (DaVita) -Detroit, MI
DaVita Dialysis OverviewOur client, DaVita Dialysis is a leading global kidney care provider with over 2,500 U.S. clinics, delivering innovative care to more than 200,000 patients. The company prioritizes community, aiming to be a top healthcare community by focusing on patient, partner, and team member well-being. DaVita's strong culture, known as “The Village” drives its mission, with each team member dedicated to excellent patient care. In this role, the Regional Operations Director will have the opportunity to engage with clinical, financial, and operational professionals to manage and grow the business, leveraging DaVita's extensive resources. The Regional Operations Director will have full responsibility for the operation and strategic growth of their business.Market FactorsDaVita Dialysis operates in a market significantly influenced by the rising prevalence of chronic kidney disease, which affects approximately 37 million people in the U.S. alone. The company has seen a steady increase in demand, with over 200,000 patients and approximately 2,700 outpatient dialysis centers nationwide. Regulatory changes, such as the End-Stage Renal Disease (ESRD) Treatment Choices (ETC) Model, aim to shift 50% of dialysis patients to home-based treatments by 2025, impacting DaVita's service delivery strategies. Additionally, DaVita invests heavily in technology and patient care improvements, with capital expenditures reaching around $700 million annually, to maintain its competitive edge and operational efficiency.LeadershipJaheda joined the Village in 2015 as a Facility Administrator in New Jersey and transitioned into a Regional Operations Director role in 2018. She has served as a Division Vice President for the past four years - supporting the Tampa, FL area and now eastern Michigan. Prior to joining DaVita, Jaheda worked in operations for a healthcare company that focused on the treatment of vascular diseases. She holds a Bachelor’s degree in Biochemistry and a Master’s degree in Business Administration.The TitleRegional Operations DirectorLocationReporting RelationshipThe Regional Operations Director will report to Jaheda Nisar, Division Vice PresidentPosition OverviewDaVita Dialysis is seeking an ambitious, operationally-focused, strategically-minded, and results-driven leader. This position will be based in Metro-Detroit, MI. As the Regional Operations Director, you are responsible for a portfolio of 12 outpatient dialysis clinics, 250 teammates with 12 direct reports (clinic managers) and a P&L of $50M. You will report to a Division Vice President and collaborate with other region and division leaders including a finance manager, people service manager, and medical directors to drive your business forward.ResponsibilitiesComplete accountability for your P&L $50M. Manage financial and revenue growth, labor management, contract management and capital expensesDrive operational, financial, team and clinical performance of your business through KPIs/metricsWork directly with clinic managers (FAs) in clinics to identify and address employee and patient concerns to drive towards regional goals and standardsAddress top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growthDevelop and implement strategic planning initiatives that maximize the region’s clinical care and growth potentialInterface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational executionThrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn moreRequirements5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plusBachelor’s degree, Master's Degree strongly preferredStrong leadership acumen; successful team management and developmentPrior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertiseExperience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departmentsDemonstrated strong analytical, quantitative and logical thinking skills. Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required. Availability for regional and some national travel; up to 40%DaVita requires teammates to comply with Federal and State requirements related to vaccination against Covid-19. The includes being up to date with vaccinations or having a qualified exemption. For our teammates who work to support in - patient treatments in hospitals or healthcare systems, there may be additional booster requirements prior to providing patient care services
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DaVita Dialysis OverviewOur client, DaVita Dialysis is a leading global kidney care provider with over 2,500 U.S. clinics, delivering innovative care to more than 200,000 patients. The company prioritizes community, aiming to be a top healthcare community by focusing on patient, partner, and team member well-being. DaVita's strong culture, known as “The Village” drives its mission, with each team member dedicated to excellent patient care. In this role, the Regional Operations Director will have the opportunity to engage with clinical, financial, and operational professionals to manage and grow the business, leveraging DaVita's extensive resources. The Regional Operations Director will have full responsibility for the operation and strategic growth of their business.Market FactorsDaVita Dialysis operates in a market significantly influenced by the rising prevalence of chronic kidney disease, which affects approximately 37 million people in the U.S. alone. The company has seen a steady increase in demand, with over 200,000 patients and approximately 2,700 outpatient dialysis centers nationwide. Regulatory changes, such as the End-Stage Renal Disease (ESRD) Treatment Choices (ETC) Model, aim to shift 50% of dialysis patients to home-based treatments by 2025, impacting DaVita's service delivery strategies. Additionally, DaVita invests heavily in technology and patient care improvements, with capital expenditures reaching around $700 million annually, to maintain its competitive edge and operational efficiency.LeadershipJaheda joined the Village in 2015 as a Facility Administrator in New Jersey and transitioned into a Regional Operations Director role in 2018. She has served as a Division Vice President for the past four years - supporting the Tampa, FL area and now eastern Michigan. Prior to joining DaVita, Jaheda worked in operations for a healthcare company that focused on the treatment of vascular diseases. She holds a Bachelor’s degree in Biochemistry and a Master’s degree in Business Administration.The TitleRegional Operations DirectorLocationReporting RelationshipThe Regional Operations Director will report to Jaheda Nisar, Division Vice PresidentPosition OverviewDaVita Dialysis is seeking an ambitious, operationally-focused, strategically-minded, and results-driven leader. This position will be based in Metro-Detroit, MI. As the Regional Operations Director, you are responsible for a portfolio of 12 outpatient dialysis clinics, 250 teammates with 12 direct reports (clinic managers) and a P&L of $50M. You will report to a Division Vice President and collaborate with other region and division leaders including a finance manager, people service manager, and medical directors to drive your business forward.ResponsibilitiesComplete accountability for your P&L $50M. Manage financial and revenue growth, labor management, contract management and capital expensesDrive operational, financial, team and clinical performance of your business through KPIs/metricsWork directly with clinic managers (FAs) in clinics to identify and address employee and patient concerns to drive towards regional goals and standardsAddress top growth priorities, provide due diligence and lead successful operational conversions on acquisitions and strategic growthDevelop and implement strategic planning initiatives that maximize the region’s clinical care and growth potentialInterface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational executionThrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn moreRequirements5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plusBachelor’s degree, Master's Degree strongly preferredStrong leadership acumen; successful team management and developmentPrior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertiseExperience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departmentsDemonstrated strong analytical, quantitative and logical thinking skills. Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required. Availability for regional and some national travel; up to 40%DaVita requires teammates to comply with Federal and State requirements related to vaccination against Covid-19. The includes being up to date with vaccinations or having a qualified exemption. For our teammates who work to support in - patient treatments in hospitals or healthcare systems, there may be additional booster requirements prior to providing patient care services
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