Mullinax Ford
Business Development Representative at HYUNDAI MONTGOMERY
Mullinax Ford, Montgomery, Alabama, United States, 36136
BDC Representative Job Description
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities:Check email frequently and respond to inquiries immediately;Present initial financing options based on customer needs;Answer customer calls and establish follows-up with sales appointments;Deliver inquiries/messages intended for other sales personnel and departments promptly;Provide customers with initial product information and direct them to the appropriate dealership resources;Direct customers to product information resources, including those available on the internet;Handle all incoming internet and phone leads;Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;Follow up with leads that are not ready to make an appointment or no-show;Contacting clients prior to appointment date to confirm appointment;Mailing marketing letters to provided leads;Following up post visit to ensure customer satisfaction;Receiving inbound sales phone calls and leads;Placing outbound phone calls to potential leads.Requirements:
Coachable and able to follow a specific processFriendliness, enthusiasm, reliability, with a positive “team-player” attitudeTime management, prioritization skills, and the ability to multi-task are requiredPrevious automotive dealership experience a plusFlexible availabilityExcellent written and verbal communication skillsComfortable making outbound calls dailyPrior internet sales, BDC, or related experience a plusStrong work-ethic with the ability to work in a fast-paced, results-driven environmentBe self-motivated and goal oriented.Benefits:
Medical, Dental, and Vision PlansPaid Basic Employer Life InsuranceAdditional Supplemental InsuranceWellness Program401(k) Plan with matchPaid Time OffEmployee Purchase ProgramTraining Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities:Check email frequently and respond to inquiries immediately;Present initial financing options based on customer needs;Answer customer calls and establish follows-up with sales appointments;Deliver inquiries/messages intended for other sales personnel and departments promptly;Provide customers with initial product information and direct them to the appropriate dealership resources;Direct customers to product information resources, including those available on the internet;Handle all incoming internet and phone leads;Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;Follow up with leads that are not ready to make an appointment or no-show;Contacting clients prior to appointment date to confirm appointment;Mailing marketing letters to provided leads;Following up post visit to ensure customer satisfaction;Receiving inbound sales phone calls and leads;Placing outbound phone calls to potential leads.Requirements:
Coachable and able to follow a specific processFriendliness, enthusiasm, reliability, with a positive “team-player” attitudeTime management, prioritization skills, and the ability to multi-task are requiredPrevious automotive dealership experience a plusFlexible availabilityExcellent written and verbal communication skillsComfortable making outbound calls dailyPrior internet sales, BDC, or related experience a plusStrong work-ethic with the ability to work in a fast-paced, results-driven environmentBe self-motivated and goal oriented.Benefits:
Medical, Dental, and Vision PlansPaid Basic Employer Life InsuranceAdditional Supplemental InsuranceWellness Program401(k) Plan with matchPaid Time OffEmployee Purchase ProgramTraining Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.