OP Bancorp
Loan Servicing Officer II
OP Bancorp, Los Angeles, California, us, 90009
The Loan Servicing Officer II is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.
QUALIFICATIONS:
Education and/or experience
* Bachelor's degree in Business Administration or related field or equivalent work experience preferred.* Minimum one year of experience in residential mortgage loan servicing or related field required.* General knowledge of lending regulations, lien laws, and loan documentation.
KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
Communication Skills
* Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.* Ability to respond effectively to the most sensitive inquiries or customer complaints.* Present a professional image in dealing with customers, interdepartmental, and external representatives.
Computer Skills
* Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Reasoning Skills
* Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.* Ability to retain a broad knowledge of tasks performed in the lending functions.* Ability to analyze and organize financial information and perform complex financial calculations.
Employee Benefits & Perks
* Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.* Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.* Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.* 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.* Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.* Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
QUALIFICATIONS:
Education and/or experience
* Bachelor's degree in Business Administration or related field or equivalent work experience preferred.* Minimum one year of experience in residential mortgage loan servicing or related field required.* General knowledge of lending regulations, lien laws, and loan documentation.
KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
Communication Skills
* Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.* Ability to respond effectively to the most sensitive inquiries or customer complaints.* Present a professional image in dealing with customers, interdepartmental, and external representatives.
Computer Skills
* Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Reasoning Skills
* Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.* Ability to retain a broad knowledge of tasks performed in the lending functions.* Ability to analyze and organize financial information and perform complex financial calculations.
Employee Benefits & Perks
* Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.* Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.* Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.* 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.* Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.* Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.