AEG
Account Manager
AEG, Calabasas, California, United States, 91302
Live events are fun!
Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends and family.
Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world's best companies use TicketManager's industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
The Account Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. The AM plays a critical role in ensuring our partners receive maximum value from their TicketManager investment.
*This role is fully onsite in our Calabasas, CA office Mon-Fri*
Desired Skills and Experience:
Bachelor's Degree Required1-3 years of professional work experience in a collaborative, data-driven environmentPrevious customer service and/or customer success experience preferredSports, entertainment, and hospitality experience preferredStrong interpersonal skills: negotiating, influencing, and dealing effectively with peopleExcellent communication and organizational skills with the ability to manage multiple projects simultaneouslyProven presentation and executive meeting planningSelf-motivated person who can take directions and exceed expectationsHigh personal integrity, ethics, and credibilityExpertise with standard corporate software including JIRA, CRM, etc.Ability to work in a fast-paced environment while on-site with clientsResponsibilities:
Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewalAnalysis of customer engagement and proactive outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience.Learn and develop skills required to successfully drive expansion sales and the enterprise levelTicketManager Highlights:
$70,000 - $90,000 (DOE)Bonus EligibilityRole is In-Office, Monday-Friday401k & Company MatchHealth Benefits (Medical, Dental, Vision)Unlimited PTOMonthly Happy Hours & VolunteeringFun Company PerksInc. 5000 fastest-growing private company by Inc. Magazine six years in a rowRecognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal4.6 out of 5 Glassdoor ratingUsed by over 4,000 globally known companies including ~15% of the Fortune 500
Job Questions:What's your citizenship / employment eligibility?This role is onsite M-F in our Calabasas office, are you ok with that?LinkedIn Profile URL:
Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends and family.
Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
The world's best companies use TicketManager's industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.
TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.
The Account Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. The AM plays a critical role in ensuring our partners receive maximum value from their TicketManager investment.
*This role is fully onsite in our Calabasas, CA office Mon-Fri*
Desired Skills and Experience:
Bachelor's Degree Required1-3 years of professional work experience in a collaborative, data-driven environmentPrevious customer service and/or customer success experience preferredSports, entertainment, and hospitality experience preferredStrong interpersonal skills: negotiating, influencing, and dealing effectively with peopleExcellent communication and organizational skills with the ability to manage multiple projects simultaneouslyProven presentation and executive meeting planningSelf-motivated person who can take directions and exceed expectationsHigh personal integrity, ethics, and credibilityExpertise with standard corporate software including JIRA, CRM, etc.Ability to work in a fast-paced environment while on-site with clientsResponsibilities:
Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewalAnalysis of customer engagement and proactive outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience.Learn and develop skills required to successfully drive expansion sales and the enterprise levelTicketManager Highlights:
$70,000 - $90,000 (DOE)Bonus EligibilityRole is In-Office, Monday-Friday401k & Company MatchHealth Benefits (Medical, Dental, Vision)Unlimited PTOMonthly Happy Hours & VolunteeringFun Company PerksInc. 5000 fastest-growing private company by Inc. Magazine six years in a rowRecognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal4.6 out of 5 Glassdoor ratingUsed by over 4,000 globally known companies including ~15% of the Fortune 500
Job Questions:What's your citizenship / employment eligibility?This role is onsite M-F in our Calabasas office, are you ok with that?LinkedIn Profile URL: