TUTTLE CLICK AUTOMOTIVE GROUP
IT Manager
TUTTLE CLICK AUTOMOTIVE GROUP, Irvine, California, United States, 92713
Benefits:Competitive SalaryEmployee Appreciation DayFlexible SchedulesFamily owned & operated since 1946Medical PlanDental PlanVision PlanLife InsuranceLong and Short-Term Disability InsurancePaid HolidaysPaid Time Off401(K) w/ Employer ContributionIn House TrainingEmployee Assistance ProgramWellness ProgramEducational Assistance for DependentsEmployee Discounts on Sales, Service & PartsCompensation:The IT Manager Position has a Pay Scale consisting of the following elements and ranges.
Wages include Base Annually Compensation of between $95,000.00 and $120,000.00.Responsibilities:Manage MSP vendor and/or
in-house IT specialists while working as a team.Troubleshooting and resolving technical problems for end-users.Collaborating with remote helpdesk team in resolving issues onsite.Providing excellent customer service and IT support.Manage the organization's IT infrastructure, including data center, office infrastructure, servers, networks, security, hardware/software components, backup system and monitoring.Accountable for detailed resource plans.Develop and implement IT policies, procedures, and best practices to optimize operational efficiency.Ensure the organization's IT security by implementing and managing robust cybersecurity measures,
firewalls, intrusion detection systems, VPN and data encryption. Stay updated on industry security trends and lead efforts to mitigate potential risks and vulnerabilities.Plan and execute IT projects, including system upgrades, software deployments, and technology integrations.Manage external vendors, suppliers, and partners to ensure timely procurement, implementation, and support of IT solutions. Collaborate with internal teams to understand technology needs and align IT strategies with overall business objectives.Provide technical support and troubleshooting assistance to end-users, addressing hardware, software, and network issues. Develop and deliver training programs to enhance employee IT literacy and productivity.Design, implement, and maintain highly available infrastructures.Build and implement monitoring and logging services.Performs routine audits of systems and software, as well as capacity planning and analysis.Remain current on broad technology infrastructure changes in the industry, applying to cost-savings or competitive advantage.Performs related duties as assigned.Qualifications:Bachelor's degree in computer science or related discipline highly preferred.5+ years' supervisory or leadership experience managing IT services preferred.5+ years of progressively senior experience in technology design, development, and delivery.Direct experience managing incidents, ensure privacy and security, and comply with regulations.Experience managing/monitoring cloud and on-premises infrastructure.Experience with security and audit requirements around account provisioning and logging.Sense of urgency, and ability to solve IT problems.Proven experience as an IT Specialist or in a similar role.Strong knowledge of Windows operating systems.Familiarity with computer hardware, software, and networking.Excellent problem-solving and communication skills.A customer-focused mindset and strong interpersonal skills.About Us:The Tuttle-Click Automotive Group has been serving the Southern California community since 1946.
Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona.
Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles.
Customer service is our number one priority, therefore we set up our staff with adequate training.
Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores.
If you'd like to be part of a team that goes above and beyond, we welcome you to apply!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
Wages include Base Annually Compensation of between $95,000.00 and $120,000.00.Responsibilities:Manage MSP vendor and/or
in-house IT specialists while working as a team.Troubleshooting and resolving technical problems for end-users.Collaborating with remote helpdesk team in resolving issues onsite.Providing excellent customer service and IT support.Manage the organization's IT infrastructure, including data center, office infrastructure, servers, networks, security, hardware/software components, backup system and monitoring.Accountable for detailed resource plans.Develop and implement IT policies, procedures, and best practices to optimize operational efficiency.Ensure the organization's IT security by implementing and managing robust cybersecurity measures,
firewalls, intrusion detection systems, VPN and data encryption. Stay updated on industry security trends and lead efforts to mitigate potential risks and vulnerabilities.Plan and execute IT projects, including system upgrades, software deployments, and technology integrations.Manage external vendors, suppliers, and partners to ensure timely procurement, implementation, and support of IT solutions. Collaborate with internal teams to understand technology needs and align IT strategies with overall business objectives.Provide technical support and troubleshooting assistance to end-users, addressing hardware, software, and network issues. Develop and deliver training programs to enhance employee IT literacy and productivity.Design, implement, and maintain highly available infrastructures.Build and implement monitoring and logging services.Performs routine audits of systems and software, as well as capacity planning and analysis.Remain current on broad technology infrastructure changes in the industry, applying to cost-savings or competitive advantage.Performs related duties as assigned.Qualifications:Bachelor's degree in computer science or related discipline highly preferred.5+ years' supervisory or leadership experience managing IT services preferred.5+ years of progressively senior experience in technology design, development, and delivery.Direct experience managing incidents, ensure privacy and security, and comply with regulations.Experience managing/monitoring cloud and on-premises infrastructure.Experience with security and audit requirements around account provisioning and logging.Sense of urgency, and ability to solve IT problems.Proven experience as an IT Specialist or in a similar role.Strong knowledge of Windows operating systems.Familiarity with computer hardware, software, and networking.Excellent problem-solving and communication skills.A customer-focused mindset and strong interpersonal skills.About Us:The Tuttle-Click Automotive Group has been serving the Southern California community since 1946.
Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona.
Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles.
Customer service is our number one priority, therefore we set up our staff with adequate training.
Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores.
If you'd like to be part of a team that goes above and beyond, we welcome you to apply!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.