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The LaSalle Group

Technical Sales Support

The LaSalle Group, Salt Lake City, Utah, United States, 84193


LaSalle Network is working with a company in the Brentwood, TN area who is looking to add

Technical Sales Support

to their team! This is a full time, temp to permanent role offering commission after conversion.

Enjoy a hybrid work schedule with Wednesdays onsite. If you are a professional with call center skills, that is collaborative, organized and that has multi-tasking skills, we want to hear from you!

Technical Sales Support

Responsibilities:Initiating contact with strategic vendors not yet engaged in the program, managing vendor queue, prioritizing calls, retiring non-participating vendors and ensuring timely campaign completionInputting vendor and client data into specified databases, accurately documenting vendor contacts and acceptance statusAnalyzing enrollment metrics with clients, sales and project management teamsServing as an intermediary between vendors and clients, addressing payment concerns and negotiating termsOvercoming vendor objections by presenting alternative payment optionsHandling both inbound and outbound calls professionallyUtilizing various applications to efficiently assist customersDemonstrating effective verbal and written communication with customers, colleagues and managementProficiently cross-selling additional products and servicesDirecting calls to appropriate departments or personnelProviding customers with precise account information in a fast-paced environmentExhibiting strong interpersonal skills and teamwork awarenessManaging multiple tasks including data input, probing, solution provision and navigating through different interfaces while employing basic customer satisfaction techniquesPerforming additional duties as required by business demands

Technical Sales Support

Requirements:

High School Diploma or GED required; Bachelor's Degree is preferred1.5+ years of high call volume experience1+ years previous experience in inside sales/telesales or sales support preferredMust be focused and detail-oriented, with the ability to handle multiple assignments promptly and effectivelyMust be able to manage time effectively and work independently without direct supervisionExcellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills are requiredAnalytical and general math skills are requiredAbility to react quickly and decisively to resolve customer issuesDemonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projectsRelies on extensive experience and judgment to plan and accomplish goalsProficiency in the use of Microsoft Office product suite, including Excel and Outlook are essential

If you are interested in this role and meet the qualifications, apply now! We are excited to connect with you!

Thank you,

Karlee BoedekerProject ManagerLaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.