Assistant Operations Manager - Event Services

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.The Assistant Operations Manager - Event Services (Banquet) supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirements and create an appealing experience for guests.Duties will include but are not limited to resolving guest/client concerns, scheduling, coaching and counseling, maintaining department standards, staff development, interviewing/hiring, payroll and supporting the team members within these respective areas. The Assistant Operations Manager may also be responsible for maximizing banquet revenue, controlling expenses, and driving the highest level of customer service and scores. This individual may help conduct department meetings and pre-shifts to maintain open communication with colleagues and will report to the Operations Manager.We offer excellent benefits:Medical, Dental and Vision Insurance after only 30 daysFree room nights, Discounted and Friends & Family Room RatesDiscounted F&B when staying at Hyatt Hotels401(k) Retirement Matching Plan (up to 4%)Paid Time Off including new child leave!Highly competitive salaries and incentivesTuition ReimbursementTraining programsComplimentary Employee MealsEmployee Stock Purchase PlanDiscounts at various retailers – Apple, AT&T, Verizon, Headspace and many moreHyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.QualificationsFull Time entry-level management position that requires full flexibility, including the ability to work weekends and holidays and a varied scheduleA true desire and passion to understand and anticipate the needs of others in a fast-paced environmentRefined verbal and written communication skillsMust be proficient in general computer knowledgeCandidates should be extremely creative, innovative, detail oriented and organizedHotel experience and a thorough understanding of all levels of banquets/food serviceIdeal candidate will have at least 1 year of experience in event operationsPrevious experience in Events/ Event Services Captain or Event Services Supervisor preferred.Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service.Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#J-18808-Ljbffr