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Maricopa County

Business Systems Analyst

Maricopa County, Phoenix, Arizona, United States, 85003


Posting Date

06/03/24

Application Deadline

06/07/24

Pay Range

Full Range: $50,752.00 - $97,032.00

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Transportation

About The Position

The IT Business Systems Analyst delivers workflow documentation and requirements for the Information Technology (IT) Project Management Office (PMO) in support of Maricopa County’s Transportation, Animal Care and Control, Real Estate, Equipment Services, Environmental Services, Flood Control District, and Planning and Development departments. Our ideal candidate is self-motivated, has the ability to work on multiple projects simultaneously, and has the skills to translate business needs into digestible information that improves departmental processes. If you enjoy working with diverse businesses and with other professionals who believe in creating innovative solutions to problems, we encourage you to apply.

About Us

We value your time. The time with your family. The time you spend on the road. And the time you spend making a difference. At the Maricopa County Department of Transportation (MCDOT), we provide connections that improve people's lives. By combining innovative technologies with the vast talent of our employees, we plan for future needs and operate a transportation system with the community in mind. Are you interested in contributing

Proud to Offer

Work with a greater purposeTuition reimbursementExceptional work-life balance, with hybrid and alternative work schedule optionsOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsPaid vacation, sick time, and parental leaveExtensive wellness program, including healthcare premium discountsEmployee discounts for goods and servicesMaricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1Learn more at Work With Us | Maricopa County, AZ

We Require

One (1) year of business systems analysis experience, which includes experience serving as a liaison between the community and an IT organizationBachelor's degree in Information Technology, Computer Science, Business Administration, or related fieldA combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

Experience working with technology solutionsExperience working on concurrent projectsStrong experience in eliciting, detailing, documenting, and validating requirementsExperience with process improvement, workflow, benchmarking, and/or evaluation of business processesAdvanced proficiency with MS Visio and MS Project.Experience working with local or state governmentProject Management Institute Professional Business Analysis (PMI-PBA) certificationExperience utilizing the Agile project management methodology

Job Contributions

Develops and promotes good business relationships; prioritizes work, and coordinates activities with internal customers and IT colleagues to ensure successful requirements for project delivery.Conducts research and analyzes data for recommendations for best practices, products, and standards to improve major business processes.Gathers and documents high-level business needs and translates them into detailed requirements.Documents processes and procedures using workflow diagrams, use cases, flowcharts, user stories, technical specifications, user-interface mockups, and prototypes.Scopes new project request to enable informed decisions, identify business requirements, and recommend process improvementParticipates in project team meetings and implementation, planning multiple concurrent projects.Supports application defect resolution and conducts root cause analysis.Communicates work status and progress with all levels of the organization to ensure team collaboration.

Selection Procedure

Only the most qualified candidates will be consideredConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

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