Account Manager, Employee Benefits

The Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics. The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Account Manager is responsible for revenue growth – client expansion – on their personal book of business.The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans.Primary Responsibilities and DutiesSubject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntaryManage a personal book of business of approximately $500,000+Support Team Leader and/or Account Executive(s), as assignedProactively provide client service in response to day-to-day service issues and questions; escalate, as necessaryActively seek improvements to client service and efficiencies within teams by identifying improved processesWorks with the client team to develop project plans and deliver on service goalsSets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactionsPrepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentationsDelegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etcKeeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)Understand, articulate and implement RS value-added resourcesRequirements and QualificationsBA/BS preferred2 - 5+ years of health & welfare experience, meets majority of core practice competency-based skillsKnowledge of benefits administration, HealthCare Reform, industry trends, carrier products and servicesLife, Accident and Health Insurance License requiredGBA or CEBS Certification a plusAt Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $65,000 - $90,000. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.

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