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Global Channel Management

Technical support Rep

Global Channel Management, Tempe, Arizona, us, 85285


About the job Technical support Rep

Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician

Technical Support Rep requires:

Bachelor's degree in Information Technology or Computer Science3 years' work experience as an IT or Desktop Support TechnicianFamiliarity with networking systems and protocols.Knowledge of remote desktop support systems including TeamViewer.Technical Support Rep duties:

Provide exceptional customer service in person, via phone and email as appropriate.Resolve help desk issues including troubleshooting hardware and software issues.Perform user administration duties.