Divergent Marketing Solutions
Entry Level Customer Service Representative
Divergent Marketing Solutions, San Diego, California, United States, 92189
We are seeking an Entry Level Customer Service Representative to join our team! The Entry Level Customer Service Representative will be responsible for helping customers by providing product and service information, resolving technical issues and a part of a full sales cycles. Bilingual abilitiesare a major plus for the role but are not necessary to apply.
Entry Level Customer Service Representative Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesWork with the customers closely to conduct sales presentations and process sales ordersTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesConduct market research in surrounding office location areasEntry Level Customer Service Representative Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills#LI-Onsite
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Entry Level Customer Service Representative Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesWork with the customers closely to conduct sales presentations and process sales ordersTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesConduct market research in surrounding office location areasEntry Level Customer Service Representative Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills#LI-Onsite
#J-18808-Ljbffr