Logo
Ascenda

Staff Product Manager, Admin

Ascenda, Little Ferry, New Jersey, us, 07643


Great to Meet You! We are AscendaAscenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.We are a thriving global fintech company, profitable and experiencing rapid expansion. Currently, we are seeking an individual to spearhead our growth in the modern financial services sector, particularly in North America. As part of our US-based team, you will assume full responsibility for establishing and guiding the Fintech sales division. Your role will involve cultivating and converting leads from our extensive pipeline of fintech opportunities at Ascenda, while also identifying fresh targets poised to leverage our premium rewards offering.Join our dynamic sales force as one of its earliest team members, contributing to the development of our marketing and sales strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and the US, totaling 250 team members.The Role

As a vital member of the Admin team, you will enable a one stop shop for all governance and administration needs for customers to run a world class Rewards Program. This is where they come to get insights, define user segments / cohorts, run marketing campaigns, look at their invoices, top up their pre-paid wallets with funds and tweak their rewards program configurations. As a Staff Product Manager, you will work at the intersection of the company's Engineering, Business Development, Customer Success and Partnership teams.Your Impact

You will steer the roadmap and priorities of your domain by deeply understanding the users, competitors, and our product suite, then build shared understanding among stakeholders.You will identify and prioritize user needs through user research, analytics, and feedback, and pinpoint the biggest pain points and opportunities for the Admin console.You will develop a product vision and strategy and translate user needs and business goals into a clear product vision that defines the future state of the Admin console.You will communicate the product vision effectively and collaborate with stakeholders across Engineering, Business Development, and Partnerships to ensure everyone is aligned on the product vision and roadmap.You will be managing all lifecycle stages for a product from ideation through sunset, ensuring that deliverables are understood, releases are delivered on time, and users are engaged.You’ll work directly with our engineers and other key stakeholders to determine the best solution and ship features that make a difference.Who You Are:

10+ years of Product Management experience working directly with engineering teams.Minimum 5 years of SaaS or consumer apps experience is required in a product role.Experience in building administrative experiences for top SaaS or Fintech products.Experience with user research with a strong understanding of user research methodologies and can use them to gather insights to inform product decisions.You have a strong business acumen and basic knowledge across finance, marketing, design, sales, analytics, and communication.You are exceptionally good at making complex things simple, and writing down a solution in simple, clear, yet comprehensive terms.You possess strong communication and interpersonal skills; proven ability to successfully work and partner across multiple functions in a technology organization.You demonstrated ability to problem-solve by synthesizing information and seeing the big picture.What Matters At ASCENDA

We are passionate, We keep things simple, We focus on results, We work together & We innovate! We have a REWARDING WORKPLACE that provides:High growth environment & exponential career developmentMobile & flexible work environmentCompetitive compensationTravel perks & Employee rewardsThe salary for this position is competitive, and the salary range is available upon request. For more information, please contact us directly.Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

#J-18808-Ljbffr