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Syntricate Technologies

Desktop Support Engineer

Syntricate Technologies, Charlotte, North Carolina, United States, 28245


Job Title: Desktop Support EngineerLocation: Charlotte, NCDuration: Contract

Job Description:

IT User Support Specialist Location - Charlotte (no Remote work allowed)Job Description :IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision,this job responds to problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation.Key Responsibilities and Duties Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction.Provide second level end-user PC support for staffed locations and remote offices.•provide high level on-site call center supportPerform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI Install, configure,and troubleshoot Windows operating systems, MacOS,

Regards,Pallavi VermaSr. Technical Recruiter | Syntricate Technologies Inc.Direct

: 781-552-4333 |Email

: pallavi@syntricatetechnologies.com | Web: www.syntricatetechnologies.com

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