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Nashville Nissan

Receptionist

Nashville Nissan, Nashville, Tennessee, United States, 37247


Hi! My name is Levi Davenport and I am the new General Sales Manager at Downtown Nashville Nissan. The receptionist position is incredibly important to me! The receptionist is customer's first impression of the store. This is a wonderful opportunity for a personable and outgoing front desk Receptionist! We are growing! The store environment is positive and warm. We are looking for someone with a positive disposition and genuinely enjoys interacting with people. This is an entry level position starting between $10 - $13 a hour. You will be evaluated after 90 days. This is a stepping stone and could lead to more opportunity.

Summary

Receives calls at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. Performs various administrative duties as outlined below.

Essential Duties

Operates a multi-line phone system answering incoming phone calls for dealership.

Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.

Provides voice mail for callers, if employee cannot be reached. Takes detailed messages when voicemail is not acceptable with customer and emails/delivers message to appropriate party in a timely manner.

Greets showroom customers in a professional, friendly, hospitable manner and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate employee that a customer is waiting and introduces the customer to the employee.

Maintains a personal demeanor consistent with dealership culture, contributing a positive, supportive work environment for all dealership team members.

Completes sales lead information for the sales department.

Issues and tracks customers tags/plates for the sales department.

Responsibilities and Qualifications

Must have

exceptional

attention to detail

Must be

proficient

in Word and Excel

Ability to handle multiple tasks

Exceptional

social and interpersonal skills

Self-starter and able to work on your own

Collaborative and eagerness to improve

Professional personal appearance

Benefits We Offer

401(K) plan

Paid Holidays

Vacation and sick pay

Health, Dental and Vision insurance

Basic Life Insurance

Career advancement opportunities, promote from within

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.