The University Of Chicago
Director of Distribution & Warehouse Operations
The University Of Chicago, Chicago, Illinois, United States, 60290
Director of Distribution & Warehouse Operations
The Director of Distribution & Warehouse Operations will report directly to the Director of the CDC. This position will be responsible for seven direct reports: receiving/inventory control manager, production manager, return processing manager, digital print manager, building engineer, warehouse operation analyst, and administrative assistant. This position will be responsible for directing the day-to-day activities of the distribution and fulfillment of customer orders which also includes overseeing the digital print center in support of CDC’s client business. In addition, the Director will be responsible for facility management of two buildings (275,000 sq. ft.) and preparing and managing a $3.5m budget.Responsibilities
Directs the day-to-day distribution and fulfillment operations of all warehouse departments: receiving, inventory control, pick/pack/ship, returns processing, digital print center.Daily facility management of two buildings (275,000 sq. ft.) which includes ensuring a clean, secure, and functional work environment for employees.Reviews key performance metrics to ensure desired results are achieved, the facility is operating efficiently, and corrective and preventive actions are created and implemented when necessary.Manages vendor relationships with freight carriers, packaging and warehouse supply companies, material handling and equipment suppliers, property maintenance and building security.Oversee management of the Transportation Management System (TMS) which includes ensuring carrier freight rates (UPS/FEDEX/USPS) are updated accurately and timely.Ensures customer shipping requirements (i.e. Amazon) are met in a timely manner to avoid chargebacks.Oversees operational relationship with our third-party in-house digital printer and ensures clients' digital print needs are met.Ensures warehouse staff complies with safety rules, policies, procedures, and training requirements.Directs and coordinates capital improvement projects for two CDC warehouse facilities.Manages performance reviews and sets goals for department managers.Collaborates with Human Resources on union-related policies, staffing, and attendance issues.Assists CDC Director in implementing initiatives that support and enhance CDC’s operations and long-term goals.Identifies operational goals and oversees the allocation of resources to meet priorities. Ensures compliance of staff with organizational, University, and other relevant policies and guidelines.Oversees the management of human resources activities for staff and academic employees, including the academic appointment processes, hiring, orientation, performance planning and compensation, staff development, and employee relations.Performs other related work as needed.Minimum Qualifications
Education:
Minimum requirements include a college or university degree in a related field.Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.Preferred Qualifications
Education:Bachelor’s degree.Advanced degree.
Experience:Ten years of distribution and fulfillment leadership experience.Proven track record as a senior manager and leader in a distribution center.Experience working with a unionized workforce.Familiarity with Amazon’s shipping guidelines.Understanding of scholarly and academic book publishing industry.Knowledge of digital printing.
Certifications:Six Sigma and lean management knowledge.
Preferred Competencies
Leadership skills.Knowledge of book publishing functions.Good verbal and written communication skills.Strong interpersonal skills and ability to cultivate relationships.Motivate and nurture staff.Commitment to providing a high level of service and working in a team environment.Attention to detail.Tactical and strategic thinker.Handle confidential information with the utmost discretion.Ability to multitask and handle tight deadlines.Proven ability to deliver high-quality service.Familiarity with digital distribution of content.Application Documents
Resume (required)Cover Letter (required)When applying, the documents
MUST
be uploaded via the
My Experience
page, in the section titled
Application Documents
of the application.
#J-18808-Ljbffr
The Director of Distribution & Warehouse Operations will report directly to the Director of the CDC. This position will be responsible for seven direct reports: receiving/inventory control manager, production manager, return processing manager, digital print manager, building engineer, warehouse operation analyst, and administrative assistant. This position will be responsible for directing the day-to-day activities of the distribution and fulfillment of customer orders which also includes overseeing the digital print center in support of CDC’s client business. In addition, the Director will be responsible for facility management of two buildings (275,000 sq. ft.) and preparing and managing a $3.5m budget.Responsibilities
Directs the day-to-day distribution and fulfillment operations of all warehouse departments: receiving, inventory control, pick/pack/ship, returns processing, digital print center.Daily facility management of two buildings (275,000 sq. ft.) which includes ensuring a clean, secure, and functional work environment for employees.Reviews key performance metrics to ensure desired results are achieved, the facility is operating efficiently, and corrective and preventive actions are created and implemented when necessary.Manages vendor relationships with freight carriers, packaging and warehouse supply companies, material handling and equipment suppliers, property maintenance and building security.Oversee management of the Transportation Management System (TMS) which includes ensuring carrier freight rates (UPS/FEDEX/USPS) are updated accurately and timely.Ensures customer shipping requirements (i.e. Amazon) are met in a timely manner to avoid chargebacks.Oversees operational relationship with our third-party in-house digital printer and ensures clients' digital print needs are met.Ensures warehouse staff complies with safety rules, policies, procedures, and training requirements.Directs and coordinates capital improvement projects for two CDC warehouse facilities.Manages performance reviews and sets goals for department managers.Collaborates with Human Resources on union-related policies, staffing, and attendance issues.Assists CDC Director in implementing initiatives that support and enhance CDC’s operations and long-term goals.Identifies operational goals and oversees the allocation of resources to meet priorities. Ensures compliance of staff with organizational, University, and other relevant policies and guidelines.Oversees the management of human resources activities for staff and academic employees, including the academic appointment processes, hiring, orientation, performance planning and compensation, staff development, and employee relations.Performs other related work as needed.Minimum Qualifications
Education:
Minimum requirements include a college or university degree in a related field.Work Experience:
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.Preferred Qualifications
Education:Bachelor’s degree.Advanced degree.
Experience:Ten years of distribution and fulfillment leadership experience.Proven track record as a senior manager and leader in a distribution center.Experience working with a unionized workforce.Familiarity with Amazon’s shipping guidelines.Understanding of scholarly and academic book publishing industry.Knowledge of digital printing.
Certifications:Six Sigma and lean management knowledge.
Preferred Competencies
Leadership skills.Knowledge of book publishing functions.Good verbal and written communication skills.Strong interpersonal skills and ability to cultivate relationships.Motivate and nurture staff.Commitment to providing a high level of service and working in a team environment.Attention to detail.Tactical and strategic thinker.Handle confidential information with the utmost discretion.Ability to multitask and handle tight deadlines.Proven ability to deliver high-quality service.Familiarity with digital distribution of content.Application Documents
Resume (required)Cover Letter (required)When applying, the documents
MUST
be uploaded via the
My Experience
page, in the section titled
Application Documents
of the application.
#J-18808-Ljbffr