Illumination Foundation
Housing Case Manager
Illumination Foundation, Anaheim, California, United States, 92808
“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.Job DescriptionHousing Case Manager
is a community-based, high-engagement role wherein direct transitional care is provided to moderately sized caseloads composed of clients across our service county. Individuals in this role will have to be adaptive, resource-savvy, personable, team-oriented, and have advanced critical thinking skills. This role requires both remote and in-person engagement when necessary and is focused on delivery of optimal transitional care to homeless and other vulnerable populations.The pay range for this position is
$23.00 - $26.00
per hour, depending on experience.ResponsibilitiesSearch for and develop housing inventory for programs across agencyDevelop relationships with property managers and landlords to support housing inventoryConduct housing inspections to meet HUD Housing HabitabilityConduct housing utility inspections and complete reportsConduct rent reasonableness reports to meet HUD Housing HabitabilityAssist case managers and clients in housing applications, searches and connectionsActs in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.Models openness, honesty and accountability to colleagues, volunteers, donors and all othersinvolved with Illumination Foundation.Must accept personal responsibility and accountability for performance of duties.Must maintain confidentiality of work related information and materials.Prioritize individual and client health and safety.Be able to meet targets and work under pressure.Communicate with tact and professionalism.Set and maintain healthy boundaries with clients.Demonstrate the ability to maintain confidentiality of client information and work related information/materialsUphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.Preferred Experience/Minimum Qualifications“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.Job DescriptionHousing Case Manager
is a community-based, high-engagement role wherein direct transitional care is provided to moderately sized caseloads composed of clients across our service county. Individuals in this role will have to be adaptive, resource-savvy, personable, team-oriented, and have advanced critical thinking skills. This role requires both remote and in-person engagement when necessary and is focused on delivery of optimal transitional care to homeless and other vulnerable populations.The pay range for this position is
$23.00 - $26.00
per hour, depending on experience.ResponsibilitiesSearch for and develop housing inventory for programs across agencyDevelop relationships with property managers and landlords to support housing inventoryConduct housing inspections to meet HUD Housing HabitabilityConduct housing utility inspections and complete reportsConduct rent reasonableness reports to meet HUD Housing HabitabilityConfirm client rent payments monthlyAssist case managers and clients in housing applications, searches and connectionsActs in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.Models openness, honesty and accountability to colleagues, volunteers, donors and all othersinvolved with Illumination Foundation.Must accept personal responsibility and accountability for performance of duties.Must maintain confidentiality of work related information and materials.Expectations:Prioritize individual and client health and safety.Be able to meet targets and work under pressure.Communicate with tact and professionalism.Set and maintain healthy boundaries with clients.Demonstrate the ability to maintain confidentiality of client information and work related information/materialsUphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.Preferred Experience/Minimum QualificationsRequired:
Valid CA Driver’s License and eligibility for company vehicle insurance.High School Diploma or equivalent.Customer and client relations skillsProficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).Understanding of and ability to conduct HUD Housing inspections and reportsUnderstanding of housing rental market and property managementPreferred:
3+ years relevant experience Sales and Property Management PreferredBilingual in English and Spanish.BenefitsMedical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the planDental and Vision InsuranceLife, AD&D and LTD Insurance funded 100% by Illumination FoundationEmployee Assistance ProgramProfessional Development Reimbursement401K with Company Matching10days vacation PTO/year6 days sick PTO/year10 days holiday PTO/yearPotential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
Do you have a valid California Driver's License? *
Yes
No
Do you have a high school diploma or equivalent?
Yes
NoHow many years of experience do you have providing customer service? *The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .
#J-18808-Ljbffr
is a community-based, high-engagement role wherein direct transitional care is provided to moderately sized caseloads composed of clients across our service county. Individuals in this role will have to be adaptive, resource-savvy, personable, team-oriented, and have advanced critical thinking skills. This role requires both remote and in-person engagement when necessary and is focused on delivery of optimal transitional care to homeless and other vulnerable populations.The pay range for this position is
$23.00 - $26.00
per hour, depending on experience.ResponsibilitiesSearch for and develop housing inventory for programs across agencyDevelop relationships with property managers and landlords to support housing inventoryConduct housing inspections to meet HUD Housing HabitabilityConduct housing utility inspections and complete reportsConduct rent reasonableness reports to meet HUD Housing HabitabilityAssist case managers and clients in housing applications, searches and connectionsActs in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.Models openness, honesty and accountability to colleagues, volunteers, donors and all othersinvolved with Illumination Foundation.Must accept personal responsibility and accountability for performance of duties.Must maintain confidentiality of work related information and materials.Prioritize individual and client health and safety.Be able to meet targets and work under pressure.Communicate with tact and professionalism.Set and maintain healthy boundaries with clients.Demonstrate the ability to maintain confidentiality of client information and work related information/materialsUphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.Preferred Experience/Minimum Qualifications“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children’s and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.Job DescriptionHousing Case Manager
is a community-based, high-engagement role wherein direct transitional care is provided to moderately sized caseloads composed of clients across our service county. Individuals in this role will have to be adaptive, resource-savvy, personable, team-oriented, and have advanced critical thinking skills. This role requires both remote and in-person engagement when necessary and is focused on delivery of optimal transitional care to homeless and other vulnerable populations.The pay range for this position is
$23.00 - $26.00
per hour, depending on experience.ResponsibilitiesSearch for and develop housing inventory for programs across agencyDevelop relationships with property managers and landlords to support housing inventoryConduct housing inspections to meet HUD Housing HabitabilityConduct housing utility inspections and complete reportsConduct rent reasonableness reports to meet HUD Housing HabitabilityConfirm client rent payments monthlyAssist case managers and clients in housing applications, searches and connectionsActs in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.Models openness, honesty and accountability to colleagues, volunteers, donors and all othersinvolved with Illumination Foundation.Must accept personal responsibility and accountability for performance of duties.Must maintain confidentiality of work related information and materials.Expectations:Prioritize individual and client health and safety.Be able to meet targets and work under pressure.Communicate with tact and professionalism.Set and maintain healthy boundaries with clients.Demonstrate the ability to maintain confidentiality of client information and work related information/materialsUphold Illumination Foundation’s Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance.Preferred Experience/Minimum QualificationsRequired:
Valid CA Driver’s License and eligibility for company vehicle insurance.High School Diploma or equivalent.Customer and client relations skillsProficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).Understanding of and ability to conduct HUD Housing inspections and reportsUnderstanding of housing rental market and property managementPreferred:
3+ years relevant experience Sales and Property Management PreferredBilingual in English and Spanish.BenefitsMedical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the planDental and Vision InsuranceLife, AD&D and LTD Insurance funded 100% by Illumination FoundationEmployee Assistance ProgramProfessional Development Reimbursement401K with Company Matching10days vacation PTO/year6 days sick PTO/year10 days holiday PTO/yearPotential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
Do you have a valid California Driver's License? *
Yes
No
Do you have a high school diploma or equivalent?
Yes
NoHow many years of experience do you have providing customer service? *The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .
#J-18808-Ljbffr