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AMN Healthcare

Sr. Business Systems Analyst (MarTech & Omnichannel)

AMN Healthcare, La Mesa, California, United States, 91942


Job SummaryThe Senior Business Systems Analyst is a member of the Omnichannel Marketing Technology team that is driving a center of excellence change across the organization. This individual will work with multi-functional teams to define, compile, and analyze product requirements of Omnichannel projects and MarTech platforms. The ideal candidate can analyze business processes, translate business processes into product requirements, and educate business users by adopting new processes.Job ResponsibilitiesCollaborates with cross-functional teams to develop, review, or edit requirements, business processes, and recommendations related to projects and or process improvements.Works closely with business partners to identify and improve opportunities to use information and technology to improve business processes.Identifies strengths and weaknesses and makes recommendations for improvements.Elicits solution requirements using interviews, requirements workshops, surveys, business process descriptions, use cases, business analysis, task and workflow analysis.Develops user stories, defines acceptance criteria, tests, and details new features and functionality.Transforms functional requirements into technical design at all technology levels.Helps end-users test the solution and sets up test data.Solicits feedback from departments and customers after going live to prioritize future improvements.Provides support for internal users of assigned platforms.Key SkillsOutstanding communication skills, with the ability to build a rapport with people on all levelsDemonstrable ability to act in a consultative role to understand functional business processes, and related information technology needs and to develop solutions and delivery proposalsBroad literacy with business intelligence methodologies and proven ability for learning and adapting standard processes in less-than-perfect environmentsKnowledge of relational and dimensional database structures, theories, principles, and practicesQualificationsEducation & Years of Experience

Bachelor's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 9-11 years of work experience

Additional Experience

5+ years as an individual contributor in business operations, data reporting, and analytics system implementation.5+ years with large-scale software integration & implementation projects.Familiarity with MarTech & Business Intelligence platforms: PowerBI, Blueshift, Salesforce, Twilio, Sendgrid, Snowflake.LEAN, Agile, or Business Process RE-engineering experience and/or certification.

Work Environment / Physical RequirementsWork is performed in an office/home office environment.Team Members must have the ability to operate standard office equipment and keyboards.AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.Our Core ValuesRespectPassionContinuous ImprovementTrustCustomer FocusInnovationAt AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.Pay Rate$74,500 - $88,500 SalaryFinal pay rate is dependent on experience, training, education, and location.

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